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February 2024 by Lorraine Alvarez
My experience in the Verizon was awesome! Jorge was very knowledgeable and helpful with every aspect of my visit and he made my family and I feel like his family! I’m not going anywhere else for any of my future phone needs! Without Jorge my Disney on ice experience would’ve never happened, not all hero’s wear caps!
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January 2024 by Jason Cason
The store manager, Patrick, was able to correct an issue that another store was unwilling to. This other store made promises they were unwilling to back up, but Patrick made this right. You can be assured they have your best interest at heart!
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January 2024 by Jeanette A
I would give Patrik Johnson 10/10 stars for the customer service he has always provided us. We first met Patrik at the Verizon store in Sun City as we live in the West Valley. This was about 2 years ago & it was almost closing time when we came in due to my phone dying unexpectedly. He was amazingly patient and thorough, staying late until he got me a new phone and all my information transferred from the cloud. Now in Jan 2024, when I and my mother needed to change plans and get an upgrade, I found out he had moved to a Verizon store in Tempe. I had no hesitation in traveling to that store to meet with him, get our questions answered, switch our plans, transfer numbers, and get our upgrades. He was knowledgeable, patient, clear, efficient, and kind. He even saved us money & as I was also interested in an Apple watch, and after he fully explained the options, I ordered one. He synced the watch with my new phone and made sure all was working before we left the store! We will travel wherever Patrik is for all our cell phone needs. Ask for Patrik and you'll get fantastic service!
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January 2024 by Jeanette A.
I would give Patrik Johnson 10/10 stars for the customer service he has always provided us. We first met Patrik at the Verizon store in Sun City as we live in the West Valley. When I and my mother needed to change plans and get an upgrade, I found out he had moved to a Verizon store in Tempe. I had no hesitation in traveling to that store to meet with him, get our questions answered, switch our plans, transfer numbers, and get our upgrades. He was knowledgeable, patient, clear, efficient, and kind. Ask for Patrik and you'll get great service!
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January 2024 by V Colb
Stopped by to inquire about a new phone. George was fantastic! He listened intently and provided a phone that would meet my needs and wants which turned out to be better valued than I anticipated. Stop in and ask for George. He will take care of you!
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December 2023 by Matt Goldberg
I had a great experience with Marcus Williams. He was helpful, thorough, professional, and detail-oriented. We had a lot of changes and scenarios to go through and Marcus stuck it through to the end. Everything turned out great!
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December 2023 by Antonio Perez
We stopped by out of curiosity to see if I can trade in my phone and move to a new plan. Natasha was wonderful. All of my questions were answered. My fiancée also got a new phone. At that time, they only had a certain color. Natasha assisted us with ordering the phone in the color that she wanted. We walked out of here fully satisfied. Her customer service was on point!
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November 2023 by Andrew
Just normal people looking for a little help yanno? Why be so disrespectful.
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November 2023 by Marlo Bender
Shane Mustafa of the Warner/McClintock Verizon location is an EXEMPLIMARY associate. Shane EXCEEDED my expectations with the outstanding customer service he provided. His attention to detail, listening skills, people skills, caring and knowledge of products is truely AMAZING! Not only did he get me out the door with the product I needed, he additionally helped me via text troubleshooting a certain issue. Shane Mustafa, YOU ROCK!!!
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October 2023 by Bobby Custard
Stopped by for help with a screen protector. Natasha helped me out right away and even went through my bill & helped me tale off some services I was paying for but not using. I'm now saving $12 a month & the screen protector installed free of charge. AWESOME spot.
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September 2023 by josefina salas
I normally read reviews before going into a new store, I was super lucky to read about garrett and get helped by him as well :) I was super happy with his help and completely comfortable about what he had to offer. Explained everything to me very well! Definitely recommend to anyone. I left the store with exactly what I needed! thank you ?
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September 2023 by Daniel Rosen
Worst experience ever. The people from Verizon were nice. But we had to deal with a third-party about my mom's flip phone and they would not replace it even though she only had it 2 months. Bad business.
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June 2023 by Scott S
normally a great spot to get a phone. BUT... five days ago I get a text message telling me I am eligible for $700 off a new iPhone 14. so I go in and the guy looks on the computer and says we can give you $300 off the iPhone 14. I laugh and say look at the text it says $700 off and I show him. He says " huh.... " He clicks away on the computer and says yeah I don't see that here that deal must've expired you'll have to call Verizon. I laugh again and say no thanks I'll go somewhere else. And they let me walk out of the store. They basically just let a guy he was about to spend $1200 on the phone WALK. Absolutely incredible. I had no indication from this person that he was gonna fight for me or try to dig harder or call a manager or whatever. Absolutely incredible. I will never go back there.
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June 2023 by Neil Bacon
I'm very pleased with the customer service I received with store manager Patrik Johnson!My old phone was glitchy and having issues with turning off every 2 minutes, despite this frustration, he had the patience to transfer all of my pictures and info to a new phone, that he thoughtfully guided me towards a new phone that fits my needs. I'm very pleased with this customer experience!Thank you, Patrik!
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June 2023 by Joseph Nazeck
Jacob was my sales associate. He was veryhelpful with my account and new phone sales. His attitude was very professional and customer service orientated.
