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“Purchased GE Profile refrigerator with door in door and backlit Led lighting. Great experience with shopping at Spencers because of Matt. He took great care to walk us through many brands and options throughout the store. (Matt is at the Litchfield location)
Price was great with sale discounts for the 4th of July weekend and it was delivered the next morning. Installation team to great care and quickly hooking up water supply and hauling away old refrigerator.
By far the most pleasant appliance shopping we have ever experienced. We will be return customers in the future.”
“This place is amazing! Everyone you run into is so helpful and friendly! Your day is only better by being blessed in the presence and service of Luis Victoria Christina Iliana Bob and his wife.... really great service! A must visit! Wear Good walking shoes and a smile... because they deserve one back! We come up from Marana and is so worth it! Enjoy your visit! ♡”
“Spencer's always has friendly and knowledgeable staff, and I've enjoyed working with them. I've purchased several appliances and have always had a great experience. From the first contact with the sales associates, to the last contact with the delivery drivers, they are always professional and accommodating.”
“Ivonne aguirre was the one qho helped me set up the ctedit for the matress's and explaimed how the payment would work she is wonderful and was of great help”
“I have been buying appliances here for over 10 years for all of my rentals and for my personal home . I have felt that I get an honest price on everything that I had purchased . I did have an issue once on a refrigeration but Rene was awesome and dis whatever it took to fix the problem and make me happy . This will continue to be my “ go to “ place for appliances”
“Super helpful but not all their merchandise can be sold to the public. Came in to buy a capacitor and was informed they can't sell those without an hvac license. They were able to point us in the right direction which was great.”
“They have a wonderful selection of belts for your vacuum. Even if your vacuum is 23 years old, they will have the belt!
They have great sewing classes and a wonderful selection of sewing machines and notions. However, their selection of fabric isn't so great if you're doing anything besides quilting. Quilting is their specialty!
There is plenty of parking and the prices are reasonable as well.”
9AM - 5PM
5449 N 51st Ave #104, Glendale
Appliances
“These guys are amazing and so friendly this is my first time in the store, but would recommend it to anyone. They have great deals and customer service is top-notch.”
“Used this place twice now, once to buy an ice maker 3 months ago, and again yesterday to order the three capacitors for my AC unit. I paid $42 here for three capacitors, and they were 20-30 a piece online and an AC company wanted to charge me 150 a piece. I bought my capacitors and condenser coil cleaner from here, got up there on the roof and did it myself, probably saved us 2500 dollars.
Since their prices are so good, I'll be buying my capacitors from them again next year and just swapping them out regardless.”
5:00 AM - 9:00 PM
5809 W Northern Ave, Glendale
Appliances
“Best experience with the plants. The staff truly takes care of the plants here. I was so thrilled to get some new plants for home. Very clean and well organized.”
“I went in and was having a hard time finding some velcro. I asked for help and a wonderful lady named Tanya helped me, when I approached her she was dancing, smiling and definitely a delight to see, she wasn't even clocked in yet and still helped me. If only their was more people in this world like her. thanks again Tanya stay groovy!!!”
“im so glad that i found DANIELA AGAIN! SHOUT OUT JAVIER AND THE REST OF THE TEAM..THIS IS MY RAC!IF YOU ALL WANT GREAT AND AMAZING SERVICE THIS IS THE BEST PLACE TO COME....STAY AWAY FROM THE RAC ON 19TH AND GLENDALE,THAT STORE IS NOTHING BUT MEN WHO FLIRT WITH CUSTOMERS TO GET A SALE!!!!!!!!!!!!!!!!!!!!!!!!1”
“Just want to mention this a great thing HOME DEPOT do for kids. Every first Saturday of the month. They do workshop for the kids. It’s really nice of them to think about the future generation know how thinks work and have a knowledge in construction, design, and the basics of building anything. Thank you for letting my babies having a great time and how nice the employees towards my daughters and actually to all other kids.”
“Bought a nice piece of equipment from them today. Very friendly, helpful and accommodating. I look forward to having them help me with my equipment needs for my new pizza place!”
“Mr William was awesome to deal with along with the rest of the staff. They gave us a awesome deal on the stereo system and couch we bought. Highly recommend!!!! Awesome people!!!”
“I have always had pleasant interactions at this store. Today was another wonderful experience. I had the pleasure of working with Mark White at store 0453 on Peoria and 92 ave. I was having issues with a painting job, and he not only gave me great advice, but showed me some paints on sale that would work for me. While he was helping me, another gentleman pointed to him and told me that he's really good.Another great experience at the store !”
“They couldn't help at this location and referred me to one of there main plumbing locations! But I was very satisfied with the information I received. Very friendly and helpful.”
“The first employee I encountered was not very helpful. Not due to efforts just due to lack of knowledge. But the second employee, I believe her name was Jada. It was amazing did exactly what I needed.And got me what I needed in a very timely manner, and thank you for that”
“Great selection of parts for multiple major brands, always in stock. Service is fast and professional. The guys at the counter are knowledgeable and super helpful. Please note they DONT TAKE CASH.”
“Shelly in the design department was very helpful and also patient. The store is huge the garden department is also quite extensive. Easy access from interstate 10.”
“Paul is a great employee. He helped my dad look for what he was trying to get, and stayed looking with us for about twenty minutes. He’s a very sweet guy with a really funny personality. Shout out to Paul.”
“Outstanding Service and Truly Proactive Customer Care
I recently purchased two toilets and installation services through Lowe's. One installation was completed successfully, but the second project became complicated when it was discovered that the toilet required a 10-inch rough-in rather than the 12-inch model that had been purchased.
The plumbing contractor removed the incorrect toilet and returned it to Lowe's, which resulted in a refund for the toilet itself. However, there was understandable confusion regarding the installation charge that was no longer needed.
Here's what impressed me: before I even had to follow up, a Lowe's associate contacted me.
She reviewed the entire order history, clarified what had happened, confirmed that the installation refund was being addressed, and made sure there was no confusion regarding my replacement purchase and upcoming installation.
As someone with a busy schedule, this level of proactive customer service was priceless. Most companies wait for customers to call back repeatedly. Lowe's did the opposite. They reached out first, took ownership of the situation, and ensured everything was handled correctly.
I especially want to recognize the associate who called me. She was knowledgeable, professional, patient, and genuinely invested in making sure I had a positive experience. If Lowe's can identify her based on my order history, she deserves recognition for an outstanding job.
More importantly, I want to recognize Lowe's as an organization for empowering employees to provide this type of service. Large home improvement projects can involve multiple vendors, contractors, deliveries, returns, and refunds. The fact that Lowe's took the initiative to contact me and verify all the details demonstrates a level of accountability that is becoming increasingly rare.
If I were shopping for a home improvement retailer and came across a review like this, it would absolutely influence my decision. Products can be purchased anywhere. What earns customer loyalty is knowing that when something becomes complicated, a company will step up, take ownership, and make it right.
Lowe's earned my trust through this experience, and I greatly appreciate both the employee who helped me and the organization's commitment to customer care.”
“My husband and I renovated the kitchen of our new house and bought Hampton Bay cabinets from HD and Adriana, a young woman who works at this store, was hands down one of the most professional and competent people I have ever worked with. She followed up via email to check in (just because!!), we had a cabinet arrive damaged and she made the return so easy for us, she followed up about other needs we may have. The store itself is good, no complaints, but it was Adriana who made the experience exceptional. She works in the kitchen/appliance area and I highly recommend asking for her!! She is amazing and will go far in all she does.”
“First Home Depot giving veterans 10% off on all purchases. Inside the store is okay. Outside the store. The parking lot is dirty filled with people looking for work. At least there willing to work. Unlike the ones on the corners just looking for handout.”
“I came in to trade in my phone, while doing so. I had two associates who were pleasant and was able to help me out. Gwen saw her peer have system issues, she was able to not only assist her peer but also help us get our trade in resolved. Kudos to her for her leadership. I do hope Best Buy Management recognizes her.”
“Hands down the Peoria location has always gone over and beyond for me as a long time customer....I don't know if it's because the manager Stacey, at this location knows what it takes to make sure the customer satisfied. Even when I've had an issue with an item or my payment not going thru, they are Profesional, polite and quick to take care of ur needs. I have never been disappointed w/ any interaction iron purchase and even return. Have been a
customer w/ them for over 5 years and have leased numerous items they have to choose from. Tv's, sectionals, tables, a washer, laptop....highly recommend this location.”
“Since I was in the area I decided to check and see if they had the red pigment color to add to cement. My local HD by my house is always out of it and I have to special order it. This location had plenty so I picked up a few bottles to bring home.”
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“First time customer, and will certainly order again. Customer service was amazing...Brian was knowledgeable, friendly and shipped my replacement part same day! Mind you, I needed a replacement based on my order error, not theirs. So rare these days CSRs know what they are doing and/or commit to something and follow-thru. Great experience all-around.”