Barlows is a company that handles the delivery and installation of large appliances. Customer experiences with their service vary, with some reviews noting outstanding, professional service while others suggest the company can seem rushed. Several reviews highlight excellent experiences with the installation teams, who are described as very professional, hard-working, and meticulous. These installers receive praise for their outstanding courtesy, careful work to avoid damage to floors and cabinets, and for doing a fantastic, top-notch installation job. They answer questions and complete the work in a timely manner.
Feedback regarding phone interactions with the office presents a mixed view, with some customers finding the staff polite and helpful, though the communication style can sometimes come across as hurried or less friendly due to the fast-paced nature of the business. Overall, while some reviews express initial concern based on lower ratings, many customers report solid five-star experiences for the actual delivery and installation, concluding that the teams do their job very well.
They called ahead of delivery and delivered right on time. Both installers were quick and professional. Honestly was a great experience.
January 2026
Does not answer the phone. They called me two mornings in a row, left a barely audible voicemail (at work, could not answer) saying to call back for specific time frame. Called back a dozen times with no answer.
December 2023
Received and replaced my GE stove (warrenty-replacement.) Took the other one away. Thanks.