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“The Rita Ranch store is amazing and the customer service is what always brings me back. I had a few hard to get parts and the Assistant Manager (Matt) was soooo incredibly accommodating, helpful, kind and respectful. Such a pleasure doing business at this location. I always appreciate the help they provide.”
“Store 4393 was fantastic. Efrain and Luis hooked me up with a new battery. After having the worst day, it ended on a high note because of their kindness and willingness to work with me.”
“Needed a battery replaced at the last minute. They installed it for free AND matched the lowest price of other stores to carry the battery. Robert provided excellent customer service and installed the battery professionally and without issue. He was also wonderful at the counter when purchasing the battery. I had talked to Anna on the phone originally and she was very professional. Attentive, kind and helpful. I would recommend this store to everyone!”
“Tucson's ultimate parts store for any capacitor, whether you need just one or many, from the tiniest to the biggest one, and they are open Saturdays too. Good Luck Everybody!”
“My husband's phone has had issues ever since the screen was broken almost a year ago. Today the guys at Batteries Plus fixed it for only $20!!! It's a very expensive phone and we wouldn't have been able to afford another one.
Thank you so much!!!”
“Great service! My son’s iPad charger broke off in his iPad The store fixed it very quick when I walked in and for a great rate. The older gentleman was very friendly and pleasant to talk with. We appreciate the good business.”
“Went in the other day to have a battery replaced and the employee (younger male with dark hair and glasses) was amazing and very friendly. Changed the battery without an issue and had a great sense of humor. Interaction and experience was great and if I lived near this location, it would be my go-to spot. Highly recommend!”
“Thank you very much David for taking the time to repair my S22. David is highly skilled and very professional. I'll definitely come back to this location for any electronic repairs in the future. Batteries Plus Phone Repairs is very lucky to have an employee like you.”
“I took in my mom's very old iPhone for a replacement battery last week, Cheyanne was extremely helpful, did all kinds of troubleshooting, suggested ways to improve battery life, checked current battery status, etc. She replaced the battery and thoroughly explained the warranty included. There were two other associates working as well, as providing excellent customer service. I didn't realize all the things they do there!”
“Hands down the best battery place around Tucson. Their prices are very competitive, and they go above and beyond to help you out. I’ve purchased three different batteries from them so far. I’d recommend their AGM batteries for the Arizona heat!”
“Really helpful people. Came in to get a battery and was planning on changing it all myself, but they went ahead and did all the testing, changed the battery, and made sure everything looked good after the change. Super kind and made my morning a little better.”
“Best prices ,friendly service,small business,that every one should support. They treat you very well. No need to go any where else. And the best warranty in Arizona”
“I've been to this location i think 9 times in last six days and every time I'm welcomed with professional and polite employees that are more than helpful. Highly recommended”
“Absolutely amazing!
I was helped by Jeremy throught the entire process!
He walked around the entire time I shopped, I thinking I didn't even tough one of 10 things I bought lol
VERY KNOWLEDGEABLE AND CURTIOUS!
Leo was cool too!
Thank You Orielly!”
“Great customer service, the store was filled with parts, supplies, accessories and more. Went in for brakes they said were in-store online and they actually were. Not all places have that especially Napa.”
“I started with the other parts store and gave up in frustration. Fortunately, I tried. The Tucson store on River Road. Tony and Kenny provided excellent customer service. They listened when I said the standard part wouldn't fit due to modifications. They check every available option, gave good advice, and delivered beyond my expectations! I will never go to any other parts store. These employees have made me a life long loyal customer!”
“I came to this store because i was having trouble with my car. An employee named Natten helped me and had amazing customer service and was super kind! Such a smart, young and friendly individual. Definitely will come back.”
“Stopped in for an oil filter, some oil and an air filter for my upcoming vehicle maintenance weekend project day.
I found the staff to be warm and pleasant as well as exceptionally helpful, making my visit quick and easy.”
“I was greeted immediately and shown to the area I needed in the store, then another clerk Martin helped me find the correct windshield wipers and even installed them for me. He gave me some tips for getting my new steering wheel cover on as well. Overall it was a pleasant experience with everyone in this location and I would go back.”
“Customer service has always been on point here all the employees here are the best. Thank you Jose for installing my battery and helping us out. The only O'Reily I will go to if I ever need anything.”
“Very helpful and took the extra time with me. He did a quick diagnostic reading on my car for free. He helped me with finding a great mechanic as I did not have one.”
“I had a great experience at O’Reilly thanks to Sebi. He went above and beyond to help me find the right parts and made sure I understood my options. He was knowledgeable, professional, and genuinely kind. It’s rare to find customer service this good. Thank you sebi !”
“Needed a special brake hose for my car. Ordered the part around 10 a.m., and it was available for pickup by 2pm. Nice of the store manager to expedite a $20 part for my car. Great Customer Service! 2414 N Scottsdale Rd. Scottsdale, AZ. 85257”
“The person that helped me on Sunday a.m., was the best, it is a very great, FREE, service, called "the code checker"that they plug into your car's computer and it let's them know, by a code, what is wrong with your car, and why the engine light comes on and stays on, anyway I bought the part and put it on and the engine light went off ! YEA!!!!! THANK YOU !!!!!
! YOU WILL NOT PASS AN EMMISION TEST IF YOUR ENGINE LIGHT IS ON
o in ON. It
PERIOD Period5thAppreciate this st”
“I never shop at this company because I've been a loyal AutoZone customer for many years. After disappointing experience at AutoZone I went to O'Reilly on West Saint Mary's road yesterday. I was greeted by your customer service representative Gabriel who was highly professional and pleasant and helpful.
I needed a new brake light and reverse light in my truck. He promptly located what I needed and volunteered to install them in my truck. In less than 10 minutes, Gabriel replaced my brake light and my reverse light. He was very efficient and pleasant. I appreciate his assistance very much and I will return to O'Reilly's.”
“I am not particularly knowledgeable about car stuff. The O”Reilly guys were very helpful and got me exactly what I needed!
(Replacing a burnt out brake light bulb)
Thank you guys!!!”
“The young woman working here at nights really knows her stuff ? I had no clue what I was looking for but I described it and she was able to find it quick. She was great I appreciated the help.”
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“Shout out to Henry at my local Tucson location, on West Grant Rd. Today was my first visit. Heck I didn't even know there were Interstate stores! Well, technically, it's not a store. It's a distribution warehouse. But let me tell you, it's been a really long time since I've had customer service like I got today. Henry did a free test on my suspect car battery, even taking time to show and explain to me the live readings on his tester! Then, because he couldn't do the actual swap for me (again, warehouse, not retail store), he offered to call a local Big O Tires store (Interstate Battery Reseller) to verify they had what I needed, which I accepted. They had an open bay available so, again, with my permission, reserved it for me. (I will be posting another 5 Star review on that Big O Tire store, also. But not here. That would be silly.)
Henry also confirmed my feeble memory, in that my battery was five years old! And it wasn't technically a dead battery, which is why it always took a jump easily. It was still showing 12.75 vdc on his tester. Alas, as we all must do, it had aged into its retirement years, and though rated for 700 cca, it was currently only able to produce 204 cca.
I know that won't mean much to most people. But maybe this will. I'm 67, and I've not heard of another maker of car batteries that offers one with a 6-year warranty. Also, my old-but-still-trying battery lived in Phoenix , Arizona for three consecutive summers before moving to Tucson, AZ in winter of 2022. Ask anyone you like, having a car battery live through 3 AZ summers is on the luckier side of average. I've maybe heard of 2 that made it into their 4th summers. And a battery that lived to see its 5th is practically an urban myth! But my Interstae battery came to work for me pre-pandemic, and 2025 was its 5th summer. ( I feel like a proud parent, lol )
Then new battery that went into my 2009 kia (170 k miles) today will probably outlive it. Interstate batteries, for the win!”