O'Reilly Auto Parts store #2656 in Tucson, Arizona, offers a wide range of parts, tools, and accessories, along with helpful store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store provides brake rotor and brake drum resurfacing, and customers can use the free Loaner Tool program with a refundable deposit. Customers appreciate the knowledgeable staff, especially the young woman working at night who quickly found parts based on descriptions, and a young man named Carlos who provided excellent, professional service by helping install wiper blades and find the right parts. While some customers note that stock can sometimes be limited and prices for batteries higher compared to other stores like Walmart, the staff's willingness to place orders and assist customers makes the experience positive. Overall, the location is known for good customer service and helpful staff.
Edward went above and beyond he went and took a look at my vehicle told me the correct wiper blades didn’t not try to upsell me gave me options to pick what choice I would like and at the end he even installed them. Best customer service ever!
June 2026
Great manager edward great customer service will be back in the future for any automotive issues
December 2025
Rey took care of me Took that extra step and found my warranty. Appreciate the help
