Cricket Wireless Authorized Retailer is highly praised for its excellent customer service and knowledgeable staff. Customers have expressed great satisfaction with their experiences, highlighting the team’s willingness to go above and beyond to meet individual needs. Many reviews mention staff members such as Abril, Omar, Jose, Fredo, and Ramses, noting their professionalism, friendliness, and expertise. Abril, in particular, is commended for her multifaceted approach, effectively communicating with different family members and addressing their specific concerns. She listened carefully to each person, providing phones that suited their needs while also considering important factors like cost and safety. Customers appreciated that Abril tailored her communication style to suit their age and preferences, making the process smooth and comfortable. Other staff members, including Jose, Fredo, and Ramses, received high praise for their helpfulness and problem-solving skills. Customers felt confident in their advice and appreciated their genuine care, which made purchasing new phones and accessories easy and enjoyable. The team at this location is described as friendly, professional, and dedicated to providing top-notch service. Many customers expressed that the store offers great deals and prices, with staff working hard to find options within their budgets. Overall, the location is recognized for its customer-centric approach, knowledgeable team, and a welcoming atmosphere that makes customers feel valued and well taken care of.
Abril was wonderfull to work with she deserves a raise!
February 2025
I recently purchased a new phone from Abril and I couldn’t be happier with the experience. Abril and Omar were very knowledgeable and made the whole process very easy. If you looking for expert advice and top-notch customer service when buying a phone, I highly recommend Abril.
December 2024
Great store and excellent service by Omar, at all times.
