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“Thank you so much to Miguel. We came into Verizon to get a new phone for my daughter and he was so pleasantly helpful that we came in the next day to get another new phone. Miguel was extremely patient, knowledgeable, and outgoing. If you truly want to be taken care of Miguel is your guy! Thank you again!”
“Over the years I have worked with numerous Verizon stores and ehile some of them miss this one does not, I worked with David to get me setup with my new phone. If you have Verizon service in Tucson this is THE store to go to. Fantastic Service!”
“Omg I had done a upgrade I had my phone for almost 4 years Nicole's hook me up good she was so happy to helping get what I needed and my 2 other one where at The other stores by the times I got there that where done ready to go ??”
“Today Iwent to cricket at 2000 e broadway and was complete waste of time. Told me they reset my phone and so on.i know they didn't because I would have had to reinstall the theme I have on my phone.
The ladies at this 22nd street location were amazing and helpful all I needed was an updated Sim card. Thank you ladies no issues since!!”
“Anthony provided exceptional service today, replacing the screen on my Samsung Z Fold 6 in 90 minutes, despite it being New Year's Day and my 10 AM arrival. He also proactively apologized for any perceived delay. His professionalism and customer service were outstanding.”
“I had serious virus issue.i can't even enter my phone.omg lots of virus.
CELLAXS fix it within sort time.now the phone is good.
Thanks cellaxs.
#Best place for repair phone in tucson#Best prize # Best customer service #knowledgeable technician”
“Marco V. Thank very much for the great service you provide, he was more then helpful made sure I walked out with the right plan that suited me best and great with prices, I recommend coming to see him if anyone needing a service plan. Thanks again!💯”
10 AM - 6 PM
6501 E Grant Rd Ste101, Tucson
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“My experience with this store is excellent. Verizon policies for 'rebates' can be confusing, since you have to pay them off over time, but the employees are top notch. I will definitely return”
“In reference to my interaction with Itzani L. The amazing woman who works at this location!
she was exceptional! I'm from florida visiting briefly and ended up coming into this store and I have to say you guys have an amazing employee who is so knowledgeable, patient, kind and showed your company a good face! I wish I lived here and could make this store my store because she was hands down the best! They are very lucky to have her on their team!!!”
“Had to go in to get my sons phone replaced, it wasn't able to power on or charge. I was greeted by Vanessa and helped within just a few minutes. She was a ROCKSTAR! She multitasked between multiple customers while also helping me so no one was just sitting there waiting for phones to update or others being verified over the phone. This store has an incredibly valuable asset with Vanessa and should be extremely grateful to have her! I am far from a people person and she made the whole experience wonderful from the start and kept the mood fun and light. Truly a great experience and I will make it a priority to only deal with her when I need to come into the store in the future.”
10:30AM - 6PM
3818 S 6th Ave, Tucson
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“Definitely recommend this store if you need your phone repaired, they are very fast and friendly. Jasmine was so nice and helpful she’s an awesome employee. Will recommend this store to my friends and family!”
“Mariana was amazing!! Best customer service ever!! She was very helpful and very efficient, and very kind!! Provided all info we needed and gave great expectations. Very expeditious!!”
“Thank you sophia for the amazing customer service! And being helpful and understanding and patient! Me and my family hope you and your family have a wonderful and blessed year!?”
“I had such an amazing experience today at Cricket thanks to Rose! As a brand new customer, I was honestly a little overwhelmed getting everything set up, but she made the entire process so easy and stress-free. She was incredibly friendly, patient, knowledgeable, and helpful every step of the way. Rose took the time to answer all my questions and made sure my account was fully set up correctly before I left. Customer service like hers is hard to find these days. Thank you again, Rose, for being so welcoming and making my first experience with Cricket such a positive one!”
“The AT&T store at Elcon is an uplifting, positive experience. Thank you to the staff. As a retail clerk for Fry's food stores for 35 years, it is a awesome experience to receive great customer service. It's nice when the tables are turned. ?”
“Freddy is the man! We came in with an issue, and he went above and beyond to help us find a solution. Excellent customer service, and you can tell he really values your time, money, and satisfaction. If you go to this location, ask for Freddy!”
8:30AM - 8:30PM
4755 E Grant Rd, Tucson
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“I would like to give thanks to Salah at Verizon, for his amazing service. I came in with a severely damaged device and he laid out options to get me a new phone.”
“Maritsa hi, this is Peter.I am writing a review for marissa here at cricke. I have dealt with many associates in my lifetime. I have yet to come across anyone who is better and very acknowledgeable and helpful than marriage. She has taken a lot of time to help me and buy the phone. And this is why I come to cricket only because of marissa , you have a wonderful associate and she most definitely deserves credit window , thanks much sincerely , peter”
“I had horrible experience at another store, I had just bought a phone. I went to this location and a gentleman (Wero) provided Excellent Customer Service and did what the other store said was impossible. He set my phone up & got it working. I went back to purchase a Case, a young man Carlos helped me to get a new case. The other store had messed that up also. Great Customer Service and know what they're doing. Thank you. I have to agree with Sunny Day. I hope the Mgr. at this location appreciates both of them.”
“A huge thank you to Sammy and Ezzy! Foe they’re great costumer service! Definitely appreciate being patient and determined to get everything working! Also very good with baby’s!!!”
“Came in here because my old phone was just that; old. Android 8.0, crack in the screen, low ram/storage for these days. Typically, I just buy a good used/activated phone and put in my Sim card. However, the company work for offered a stipen to upgrade my phone, so I took advantage. Manual helped me get a phone that met the requirements for the stipen, A galaxy S21. Manny was quite helpful and patient with finding a qualifying device. Best of all....I got a duck!!”
“Chris is a good dude. And he knows phones. He replaced my pixel 7 screen and battery and got the fingerprint function working all for a reasonable price with quick turnaround. Family owned and operated, plus a discount for students.”
“Rosario at the Cricket store on Wetmore in Tucson, AZ was extremely helpful, knowledgeable and so sweet... please give him a raise and keep him forever and ever!!”
“Came into the cricket wireless store on the corner of ajo and mission Andrea was amazing she make are experience quick and painless she was able to answer all of our questions and really made us feel like we were making the right choice thank you again Andrea and the cricket team you guys are great!”
“Anissa was an excellent highly knowledgeable customer service representative who could handle 3 customers at the same time and completely satisfied our experience.”
“I just received the phone from cricket on Ajo and 16th avenue in Tucson Arizona Esmeralda and Isabel were a very big help their professionalism was upstanding their personality and attitude was 100% All The Way live God bless them and God bless you all at cricket thank you oh s***”
“I would like to mention that Jazlynn helped me find the internet option that worked best for me. She was very kind, friendly, and supportive, she made the entire experience pleasant and easy. I truly appreciate her help and positive attitude. ?”
“They really hook it up at Boost. $200 off a brand new iPhone 16, with a cute case, screen protector AND insurance included AND first month free?!! Shiiii all fire!! Annissa is fire too She’s the best!! She on top of things in that store, y’all better give her a raise!!”
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“Daniel has been extremely helpful. He was there every step of the way, helping me trade in my old iPhone 11 for a new iPhone 17. I am currently out of state (from Tucson though), and he has been helping me via text. He responds instantly and his customer service is top notch. I have never met him in person, but can assure you his customer service is unmatched. Not sure if Verizon gives out awards for top employees, but if they did, Daniel deserves it. Go to this location for all your Verizon needs! Ask for Daniel.”