The Cricket Wireless Authorized Retailer is known for its exceptional customer service and knowledgeable staff. Customers have consistently praised the personable and helpful employees, such as Wero, Carlos, Carla, Manny, and Aura, who have gone above and beyond to assist them. The store is described as clean, with fast and efficient service, allowing customers to come and go without much hassle. Despite a few instances of less friendly employees, the overall experience at this location has been overwhelmingly positive, with many customers stating they will not take their Cricket Wireless service elsewhere. The store's ability to resolve issues that other locations could not and provide a seamless customer experience has made it a go-to destination for those in need of Cricket Wireless services.
I came in for a phone and left wondering if Jessica secretly runs the whole company. Excellent service from start to finish! Definitely recommend her if you’re in the area! 😎🙏
July 2026
Jessica was amazing! Super friendly and made everything quick and easy. Highly recommend! Jessica answered all my questions and helped me find the perfect phone. If you need a new phone, ask for Jessica at Cricket on 12th Ave & Valencia! P.s she was also kinda cute 😍
July 2026
Jessica 4 president She truly answered all my questions and looking forward to coming in again, very satisfied.
