Dillard's is a large fashion retailer that offers a wide variety of clothing, shoes, handbags, accessories, cosmetics, and home items. Located in Tucson Mall, Arizona, this store features two floors of merchandise, including popular brands like UGG, Brahmin, and Michael Kors. While some shoppers find the prices for clothing to be on the higher side, they note that Dillard's has a great selection of popular brands and new products, particularly in perfumes. The store is generally well-organized and clean, although some customers have expressed concerns about the availability of staff assistance. While there have been instances of slow service, there are also positive experiences, particularly at the makeup counter where employees provided exceptional service. Customers appreciate the clean environment and the availability of accessible parking. Overall, Dillard's provides a diverse shopping experience, combining stylish offerings with dedicated customer service in certain departments.
Jacquie and Young are so amazing. Best customer service and because of them, I only prefer to buy beauty products here. Such great associates. They should be managing all the others. Professional and made me feel so taken care of. Don’t mind spending extra with these two.
January 2026
The Polo by Ralph Lauren Section at Dillard's is the best in Tucson. Gina, a Sales Associate, was so helpful and professional. I bought the Polo 67 Cologne, it smells great.
