Harbor Freight Tools is a popular nationwide store with over 1,600 locations, known for offering a wide range of quality tools at great prices. Customers appreciate the store’s extensive selection, including automotive, air and power tools, storage, outdoor equipment, generators, welding supplies, and hand tools. Staff members are generally knowledgeable and friendly, providing helpful assistance and making shopping enjoyable. Many reviews mention that employees acknowledge customers and are willing to help locate items or assist with exchanges without hassle. The store is often praised for being tidy and clean, creating a pleasant shopping environment. While service is usually good, some customers note that during busy times, such as holidays, patience is needed due to higher crowds. Customers also find it easy to find specific tools online, and the in-store experience is often quick and friendly. Overall, Harbor Freight is valued for its friendly staff, wide inventory, and unbeatable prices, making it a go-to destination for tools and equipment.
Their policy is not to sale displays, bummer when the customer is willing to pay full price for it.
December 2025
Shopping @ HF on Oracle Rd on Christmas Eve. The cashier Peyton was very kind and knew exactly where an item was located. As I stood in line she was accommodating to all customers in front of me. Please acknowledge Peyton! She is definitely an asset to your company.
December 2025
Everything was very tidy and clean. One small critique - I had to go up front and interrupt the staff talking amongst themselves for help in locating an item. Though, it was towards store closing in the evening, and their discussion concerned the activities and issues at the business that day, so I only docked them one... read full comment
