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“Thank you so much to Miguel. We came into Verizon to get a new phone for my daughter and he was so pleasantly helpful that we came in the next day to get another new phone. Miguel was extremely patient, knowledgeable, and outgoing. If you truly want to be taken care of Miguel is your guy! Thank you again!”
“Over the years I have worked with numerous Verizon stores and ehile some of them miss this one does not, I worked with David to get me setup with my new phone. If you have Verizon service in Tucson this is THE store to go to. Fantastic Service!”
“Blass and Klaudia were amazing to work with they cleaned my phone out and helped educated me about some deals available as well will be recommending my family to this location they were the kindest !!”
“The Login team helped us set up the infrastructure for our company, including NAS deployment, PC installation, and network configuration.
Their support went well beyond just the initial setup—they were incredibly helpful during the troubleshooting and debugging phase, making sure everything was working properly and securely. What really stood out was how responsive, courteous, and knowledgeable they were, especially when we ran into more complex issues. They took the time to work through problems with us instead of just giving quick fixes. They were easy to work with and genuinely committed to getting everything up and running smoothly. Highly recommended!”
“Had to go in to get my sons phone replaced, it wasn't able to power on or charge. I was greeted by Vanessa and helped within just a few minutes. She was a ROCKSTAR! She multitasked between multiple customers while also helping me so no one was just sitting there waiting for phones to update or others being verified over the phone. This store has an incredibly valuable asset with Vanessa and should be extremely grateful to have her! I am far from a people person and she made the whole experience wonderful from the start and kept the mood fun and light. Truly a great experience and I will make it a priority to only deal with her when I need to come into the store in the future.”
“Aaron was the most kind person coming into this store for the first time. I actually refused to come back unless he was working specifically. He’s helped me so much with switching to TMOBILE and getting all of the perks. Trying to do everything on my own has been one of the most confusing things and I appreciate him being available and helping us out for 2 hours before close. He got me everything I could have wanted from the store including a new charging block, a samsung watch, and a new razr flip phone that I’m SO excited for.
One thing to mention is that it’s 50/50 with calling anyone at this store because you may get some attitude unnecessarily. Despite this, Aaron has been the best member to work with. His tone is always professional and he’s super responsive and respectful to each customer that comes in. I genuinely am so glad that by chance he was the representative at the store the day I decided to walk in. He has my absolute trust as a customer with TMOBILE. Ur the best bro!”
“Recent convert to T-Mobile from Verizon, largely because I'd had enough of Verizon's unsatisfactory in-store service. Today I visited a T-Mobile store for the second time, and I came away even more convinced that I'd made the right decision. I was having trouble wiping the phone I'd traded for the 17 Pro: the demonic 16E. I needed expert assistance. Enter: Jassy. It's a good thing this friendly and super-competent young woman loves a challenge, because the demonic phone tried its best to thwart her. She refused to surrender, and didn't give up until mission accomplished. Jassy, if you're reading this, you are amazing! Thanks again.”
“Yesterday we went to get services set up for two of my exchange students and the service the gentleman provide was amazing. He was very patient and even though it was hard to set up one of the phones he kept trying and trying until he was able to get it to work. He was dedicated and did not give up on adding the service to the phone.”
10 AM - 6 PM
6501 E Grant Rd Ste101, Tucson
Internet Service Providers
“My experience with this store is excellent. Verizon policies for 'rebates' can be confusing, since you have to pay them off over time, but the employees are top notch. I will definitely return”
“This particular store offers the most exceptional customer service among all the locations in Tucson. Should you encounter any issues or require assistance from a knowledgeable sales professional, I highly recommend seeking out Anthony. He significantly improved my experience with T-Mobile. If you are in need of a store, this location comes highly recommended.”
“DIANELIZ IS AWESOME and her positive energy is infectious! ?
She helped me get my Pixel 4 watch today! She was super knowledgeable, friendly, and helpful; and I can tell she was truly looking out for me when it comes to finding the best combination of offers for my visit.
Tim, who helped me with a prior upgrade was also another friendly face to see. I always have a great overall experience with the T-mobile family, and they're good peoples. ⭐⭐⭐⭐⭐
Hot tip: Get there earlier in the day. You'll get helped much faster.”
“Professional team that has always provided excellent service when requested. Internet service was very reliable and for a rural area that's the exception!
Friendly Customer Service as well.”
“April was a great help to us. We had a problem with our bill and she got it sorted out for us and helped us pick out a new phone. We appreciate her help. Thank you.”
“Had a great experience with Rawyn at this location.
Back in March, I had a poor experience at the third party management T-Mobile near the Spectrum plaza, where one of the management members gave me incorrect promotion pricing, reassured my bill would not go up more than $60. Next thing I know my bill has doubled and the promotion was wrong. Tried going to the district manager to get the problem fixed, called several times with no response or no resolution.
Went into the T-Mobile experience store and met Rawyn who was able to fix my phone bill and drop the lines I was not supposed to be charged for. He even got a small credit back to my account for all the excess I had to pay. He was extremely helpful and understanding with my experience.
Don’t waste your time at other locations, just go to this one. Everyone I spoke to was exceedingly kind and customer service driven.
Thank you again Rawyn!”
“I have had excellent service from the staff at Wholesale Satellite for over 8 years. I do not hesitate to recommend them to family and friends. Local service with local people answering the phone.”
“Awesome experience at this T Mobile location Thursday the 20th of August. I was the second customer and this girl helped me. I wish I could remember her name because she was outstanding. Personable, smart and patient, definitely management material! She was multi tasking and helping 5-6 people at a time and everyone lover her. Terrific experience, would highly recommend this location to anyone.”
“Seriously...this internet service is rock solid. All I have is compliments for the service from Web Hiway and quality of internet. Waaay better than DSL from CenturyLink”
“Luis was absolutely incredible with us today. He was extremely patient and understanding after being lied to by another manager at a different T Mobile store and solving our issue. Even with negative emotions coming from us after being upset with our previous situation, he stayed calm and made sure we had this figured out before we left the store. I could not ask for better customer service than him.”
“My internet stopped workin a few days ago. I called Sprocket Communications and a technician was a my home the next day. Excellent customoer service. I hilghly recommend.”
“Cardston is amazing! He was helpful, kind and efficient. I had been dealing with this issue for over a week and he took care of me and made it quick and easy. He’s a lifesaver!”
“Suzette was amazing she was very knowledgeable and helpful in helping me with my problem. Her follow up game is on point!!! Because of her I will not be switching services!! Its customer service like that is so scarce nowadays that it was refreshing!! Thank you Suzette!!!”
“I came in last week because my phone broke and I couldn’t see my screen. I knew I was eligible for an upgrade so I went to have that done. The man who helped me was quick and got me set up with the newest iPhone. I walked out not even knowing my bill would be 60$ cheaper and a new phone so very happy with yall rn. Thank you.”
“Bliss is amazing she helped my friend out since he was the one in assistance and went the extra mile for him and after she was done with him she decided to offer the plans available and the deals that Verizon can work with someone, after debating whether or not I should switch bliss followed through with me and guided through every question I had until I was satisfied and went the extra mile with me to help not just myself but my family out, she’s an excellent Rep not just for the company but for her coworkers, thanks to her I switch to Verizon due to the amazing service she provided!”
“Went to this location because I had no data on my phone the previous T-Mobile on Broadway was no help, didn't even look into the issue. I went into this location and the 2 young men were so helpful, I was in and out within 10 minutes with a FIXED phone!! Thanks guys!!”
“I’ve always had a pleasant experience with clearwave solutions. The internet isn’t perfect but even competitive companies have outages. The customer support is great. If I have questions or have been on the go I know I can call, text or email. :) 10/10”
“My husband and I have been customers of Blue Span for several years. We have always had a positive experience with this company. Anytime we have had a question their tech support team has responded immediately. Recently our system was upgraded, and Izaac was the person who installed it. He is such an impressive young man. He is courteous, patient, very knowledgeable, helpful, and does it all with a smile throughout the process. We couldn't be more pleased and would recommend Blue Span Internet Provider without reservation.”
“The representative Isaac was super helpful helped me with everything I need and got everything don't in a speedy manner !! One of the best representative I've met at this location !!”
“When I tell you I had a really bad problem with my device and even the apple store people couldn't help but Michael and Alejandro and Isabel are incredibly professional and knowledgeable. PS if you have any apple/iphone problems go and see Michael!!!!”
“Phillippee helped us out today. He was amazing, explained everything in detail, was friendly and had PERFECT customer service skills.
Highly reccomend working with him when visiting this location!”
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“Daniel has been extremely helpful. He was there every step of the way, helping me trade in my old iPhone 11 for a new iPhone 17. I am currently out of state (from Tucson though), and he has been helping me via text. He responds instantly and his customer service is top notch. I have never met him in person, but can assure you his customer service is unmatched. Not sure if Verizon gives out awards for top employees, but if they did, Daniel deserves it. Go to this location for all your Verizon needs! Ask for Daniel.”