Metro by T-Mobile at 1845 S Craycroft Rd offers great prepaid plans and a selection of 5G phones from Apple, Samsung, and OnePlus. The staff is friendly and helpful, often going out of their way to assist customers with various issues, including setting up new phones and fixing problems. Customers appreciate the attentive service from employees who are described as cool and appreciative, making the store a reliable place for assistance. The location is recommended for those on the Eastside, especially as other nearby stores may not provide the same level of help or may be unavailable for certain services like cash payments. While in-store service is helpful, some customers find the customer service over the phone to be better, especially for discounts and billing questions, as store employees may have limited authority. Overall, the store provides a positive experience for those seeking prepaid plans, new phones, and friendly support.
If you are on the Eastside, come here. DO NOT GO TO THE GOLF LINKS AND KOLB LOCATION, they are all new and can't help you. Come to 29th and craycroft, ask for Joseph!
January 2024
If you are on the Eastside, come here. DO NOT GO TO THE GOLF LINKS AND KOLB LOCATION, they are all new and can't help you. Come to 29th and craycroft, ask for Joseph!
November 2023
I called on my break at work. Spoke to lily and in 30 minutes the whole process was done and she helped me out with a brand new phone. Recommend here for your next phone purchase.
