Metro by T-Mobile at 1845 S Craycroft Rd offers great prepaid plans and a selection of 5G phones from Apple, Samsung, and OnePlus. The staff is friendly and helpful, often going out of their way to assist customers with various issues, including setting up new phones and fixing problems. Customers appreciate the attentive service from employees who are described as cool and appreciative, making the store a reliable place for assistance. The location is recommended for those on the Eastside, especially as other nearby stores may not provide the same level of help or may be unavailable for certain services like cash payments. While in-store service is helpful, some customers find the customer service over the phone to be better, especially for discounts and billing questions, as store employees may have limited authority. Overall, the store provides a positive experience for those seeking prepaid plans, new phones, and friendly support.
The store experience is very awesome and I am really impressed with agent Sam he got lot of talent and explained me everything very clearly and gave me a good deal thank you metro
June 2026
What to say the service is just awesome I am not techie person but I got to know most of the tech stuff now .
May 2026
Very good assistance and really got a good deal on the tablet