Metro by T-Mobile is a telecommunications provider that has received positive reviews from its customers. The store on Ina Road is particularly praised for its exceptional customer service, with representatives going above and beyond to assist customers, even those with special needs. Customers have commended the staff's patience, kindness, and ability to explain promotions and plan details clearly. The store is known for providing high-quality phones and activating them quickly, with one customer describing the experience as "priceless." While there have been a few instances of issues with porting numbers, the overall consensus is that the customer service at this Metro by T-Mobile location is excellent. Customers have expressed their loyalty to the store and their intention to continue shopping there based on their positive experiences.
Betzaira helped me verify my ID so I could port my number out. When I gave it to the service provider I was informed that the pin is invalid. I tried calling the store and leaving my number but I have yet to receive a call back. If anyone checks this review could you please check the messages and call me back.
May 2023
Phones are expensive no matter where you go, but getting a high-quality phone and having it activated super quick...priceless!! Their employees always know what they are doing!!
September 2022
They gave me a better deal then at&t and I've been with them since 2012
