Metro by T-Mobile has received mixed reviews from customers. Many highlight the excellent customer service provided by specific employees, with one representative noted for making the location welcoming, especially for women. Customers appreciate the knowledgeable and respectful assistance, particularly mentioning how their concerns and questions were handled well. However, there are some negative experiences reported, such as encounters with less friendly staff. Overall, the store is recognized for its helpful employees who go above and beyond to assist customers, making it a preferred choice for many in the Tucson area.
Very good customer service very satisfied and recommended to everyone
October 2023
Wide selection phones and excesorys, Very helpful service, Nice recommendations.
July 2023
The lady who helped us was awesome. She has a unique name, and I do not want to miss spell it on here. Anyway, she makes the location a good spot for women. Other locations, the employees, are not very helpful or are rude. We are happy to have found her, and we will be back. Thank you!