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“Repeat customer for second used car, always helped even when I was not buying anything. WOW great service and great batteries!!!! Do not change anything, you are doing GREAT...”
“Absolutely phenomenal came out and helped us. Our car came without license plate holes in the right spot so they were really helpful in getting some holes in the right spot on our license plate so we could drive legally.”
“I went into this store needing a brake light and David was there to save me! I had no clue what I was looking for. Friendly and very helpful!! Such an easy experience. Thanks!! Totally recommend this location!!”
“I showed up right at closing time, and instead of locking the door, the team welcomed me in, helped me find exactly what I needed, and thanked me for stopping by. They were incredibly friendly and never once made me feel like the guy who walked in at 5:30 and kept everyone there a little longer while I finished shopping.
Thank you for the outstanding customer service, for providing a part that works flawlessly, and for being a great local business. It's appreciated more than you know.”
“Matthew brought to my attention questions I didn't know needed to be asked. He also gave me tips to avoid problems in the future. End result my motorcycle is running like a champ again and I left knowing how to care for my bike better.”
“I work for Dickens Quality Demolition as a mechanic in Phoenix Arizona and I was having a hard time finding these specific x8 batteries for our machine, Chris at battery system in Tucson help me out so much in finding these batteries and even found them for me in another un related battery store in Phoenix, saved me a trip to Tucson and cared about finding me the right batteries even if it meant he wasn’t getting the sale. Will definitely be doing more business with these guys for a battery Demo machine”
“Mark is very knowledgeable very customer oriented, was able to help me in minutes scanned my car gave me options of what it could be I went with the most obvious which fixed my car came back double-check to make sure all the codes were cleared out I wish all diagnostics were this easy.”
“The First Avenue location is great. I went in for a car battery. Sergio handled the transaction and installation with perfect kindness and professionalism. So many businesses overlook the importance of hiring excellent employees, but clearly this company knows how to find the best people. 100% Satisfaction. Highly recommended.”
“O'Reilly's staff extends great customer service. Very helpful with vehicle battery replacement.
Jonathon installed my replacement battery very quickly & efficiently with
such kindness!
Recommend this auto shop.
K.Schell”
“Amazing place and staff. These guys got my broken phone repaired. When the phone company said my info was un-retrievable these guys just fixed my phone. Every time I replace my phone with Verizon they always make my buy stuf I don't want and loose all my stuff. Now I just fix it and wallah I'm back in the groove. I'm an examiner and I can't afford to loose my apps. These guys were like surgeons and fput me back on the road with in a couple hours. Love thes guys.”
“I came in with a battery issue. Ashlee was incredibly helpful. Jeremy helped me figure out exactly what the issue was and although he didn't have to came out several times to help get info to me. He could have easily stayed in the store where it was much cooler and waited for me. I really appreciate the effort he made even printing out a screenshot then of what I'd need to fix my issue. Ashlee made sure that everything was taken care of and went above and beyond.
I really appreciate all their help. They both were a fine example of how customer service should be done. Thank you both!”
“Best prices ,friendly service,small business,that every one should support. They treat you very well. No need to go any where else. And the best warranty in Arizona”
“I walked into a wild time at batteries plus. Line out the door, manager helping an elderly gentleman put a curious amount of batteries into his truck, someone in the back taking a certification exam, and one guy at the counter expertly navigating an understanding crowd. By the time it was my turn for my appointment, Chyenne was not only able to tell me what was wrong with my battery and alert me of my potential explosion hazard, when they didn't have the replacement I needed, she called 3 other stores in town to find me a place to go, then PRINTED instructions for me to make sure I got there. I just moved here and know where nothing is. The kindness and professionalism really were above and beyond today. Got the new battery! Thank you again ❤”
“I highly recommend these guys great service and reasonable.only down side they are so busy so any service u need get it on the scheduled.Name of the game proactive than reactive.JC in Tucson”
“Always very helpful employees they really go the extra mile. I had a nice gentleman help me replace my back light in vehicle it wasn't easy to get to but he took care of it in the middle of Tucson summer heat ??”
“Just want to say Eric is the man. Everytime i go everything is wrong and no one knows how to find anything.they all ask Eric to fix it. I went paided for a will call one of the employees said it wasn't here. It was still at grant and ston. Which i paided the day before. Then I saw Eric and he found everything for me. That boy needs a raise.”
“Ian was awesome friendly and super helpful when it came down to buying a new battery. He even came out and installed it for me, checked my starter and alternator and also gave me a few helpful tips that I was unaware of. GREAT GUY !!!!”
“I had to replace all the batteries for my class A motorhome. Batteries plus had all that i needed at competative pricing. All 8 batteries were fully charged and ready to go. Easy in and out. If they don't have what you need in the store they will find them.”
“Had multiple battery issues and questions regarding my car so I came in to this location. Nathaniel was very helpful and was able to get my car started. Pointed me in the right direction of how to go about fixing it and showed me the right products I need for the car. Very professional service and I will definitely be back.”
“Nestor!!!!! Serpentine belt. We got lucky or someone was looking out for us. On the way to his little girls birthday, so he's rushing. Nestor pitched in even coming out to collect tools and payment. He went above and beyond and brought a water for my sweaty man. Best ever experience and customer service hands down. Thank you Nestor for the service and doing such an amazing job!”
“I drove about an hour to get to the store for four parts I ordered, and initially only two were actually there. However, Martin went above and beyond to search for the rest. They weren't stocked right, but after a few minutes, he found the correct parts, making the trip well worth it. A huge thank you to Martin for not giving up and saving the day.”
“Edward went above and beyond he went and took a look at my vehicle told me the correct wiper blades didn’t not try to upsell me gave me options to pick what choice I would like and at the end he even installed them. Best customer service ever!”
“These guys are the All-American team on Grant road. Whatever you need to get you on the road again. You will leave with a smile on your face. This has been my experience for the last 10 years. Support them. Open on Grant road. Parking is a breeze. Big shout out to the whole crew. Amen”
“I had a great experience at O’Reilly thanks to Sebi. He went above and beyond to help me find the right parts and made sure I understood my options. He was knowledgeable, professional, and genuinely kind. It’s rare to find customer service this good. Thank you sebi !”
“Very helpful and took the extra time with me. He did a quick diagnostic reading on my car for free. He helped me with finding a great mechanic as I did not have one.”
“Great customer service, Jasmine was very informative and willing to help make my shopping experience very pleasant. This is the type of service that needs to happen every where, especially with the current rise of inflation. We as a consumer need to be more conservative where we spend are money!”
“Great help! Esteban was awesome in thinking creatively to solve a parts issue 3 other parts stores could not solve. He was truly imaginative with thinking of an alternative, saving me alot of money and time! He seems like a future engineer. Could not be happier! Very professional. Made sure solution worked by walking to my vehicle to check the solution. On a scale of 1-10
This store was a 30.”
“These guys are great. Real go doers, I asked for help installing a battery and they jumped right into it and got me taken care off… It’s a breath of fresh air finding honest retailers nowadays.”
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“I absolutely love this location speedway/swan area. Luis the manager is so helpful. They didnt have the part I needed but he found one for me. Also was really great about ordering a replacement part for a radiator fan that was in warranty. Highly recommend if you want honest service”