Ross Dress for Less offers a wide selection of the latest fashions for family and home at 20% to 60% off department store prices. Customers can find nice clothes, shoes, and accessories, though some feel certain items, especially electronics, are overpriced or limited mainly to iPhone accessories. The store is generally clean and organized, with friendly staff working efficiently, even during busy times. Wait times at checkout can be around 15 minutes due to limited cashiers. Shoppers appreciate the helpfulness of staff, especially in situations like lost items, and enjoy the variety of clothing options for kids and adults. Overall, Ross provides a good shopping experience with quality products at affordable prices, though some wish for better organization and a broader electronics section.