Ross Dress for Less offers the best brands and latest fashions for family and home at significant discounts. However, the shopping experience receives mixed feedback. Many customers report always finding a line to get in and a huge, crazy line to cash out. The store is described as seriously understaffed for its patronage, leading to items in disarray in every aisle. Several reviews criticize the security measures, including a loss prevention process that involves standing in line to enter, showing receipts at the door, and having bags searched. This process made some feel not very safe, overwhelmed, pushed out, or as if it was prison shopping. While prices are decent and great deals can be found, the overall atmosphere and employee friendliness are noted concerns.
