The United States Postal Service at 975 N Silverbell Rd is recognized for its friendly and helpful staff who consistently provide good customer service. Customers often appreciate the quick and efficient service, especially during busy times such as the holidays. The staff, including postal workers and clerks, are described as friendly, respectful, and patient, making the experience more pleasant for customers. Many reviews highlight the positive attitude of employees, noting that they often greet customers with a smile and even a joke to ease the routine. Several customers have praised individual employees for their helpfulness and professionalism, with some mentioning that staff members go above and beyond to assist, especially for business needs like shipping packages for eBay sales. The establishment itself is clean, well-stocked with mailing supplies such as Flat Rate boxes, envelopes, and Priority mail options. While lines can be expected, customers understand this is normal and appreciate the staff's effort to speed up the process, especially during busy seasons. Overall, the USPS location is appreciated for its dedicated service, with many customers expressing satisfaction after previous negative experiences at other postal services. The staff’s consistent helpfulness and the overall positive atmosphere make this post office a reliable choice for mailing needs.
Had to wait over a week for my mailbox keys. Been over 1 month to get mail no mail. Motor vehicle sent my tags been waiting. Post office said haven't been getting any mail. Very rude people that work there
April 2025
Even though google says the Dutch window is open on Saturdays, its a partial lie. I heard the worker behind the window after ringing the bell twice. Someone was there. But they didn't answer. This location just clearly sucks. Also standing in line to mail a package, is a whole other story. So I will leave my comment as... read full comment
April 2025
This place was on the ball today and fast to get served
