Best Buy is a trusted electronic supplier that dominates the market on price. It can take time to find the right staff member with product knowledge to help, but the 30-day return policy is enjoyed by customers. The stores are generally well-maintained and have ample parking, though they may lack in carrying legacy products in some regions. The online ordering service has been reported to have slow delivery times and some staff members may have a lackadaisical attitude when it comes to handling online orders. While the sales staff is generally helpful, there have been instances where they have not provided the best customer service, such as refusing to price match unless a protection package is purchased. Overall, Best Buy is a popular choice for electronic purchases, but there is room for improvement in certain areas.
We got great service buying our son a laptop from Best Buy. The girl that helped us fill out the credit application and purchase our son's laptop was friendly, knowledge, and ambitious about fulfilling our needs.
July 2026
My family and I like shopping in this best buy store.Unfortunately, customer service wasn't that great.This time around, we had to find and locate and from the products on our own.And try to google information on the products that we were purchasing
May 2026
About the only place in Yuma to get decent electronic equipment and service. They offer prompt service to a wide range of electronic parts computers, cell phones, and appliances. Very good to work with.
