Best Buy is a trusted electronic supplier that dominates the market on price. It can take time to find the right staff member with product knowledge to help, but the 30-day return policy is enjoyed by customers. Recent reviews praise employees who helped customers choose products, offered helpful advice, and provided next-day delivery. The stores are generally well-maintained, bright, and comprehensively stocked, with ample parking, though they may lack in carrying legacy products in some regions. Checkout has been described as efficient and friendly. The online ordering service has been reported to have slow delivery times and some staff members may have a lackadaisical attitude when it comes to handling online orders. While the sales staff is generally helpful, there have been instances where they have not provided the best customer service, such as refusing to price match unless a protection package is purchased. Overall, Best Buy is a popular choice for electronic purchases, but there is room for improvement in certain areas.
not much of a selection to choose from, and I didnt find what I needed, but the employees are very helpful and nice.
October 2026
Two of the employees helped me find and choose everything I was looking for. They gave me advise to help me make my decisions, and are delivering my purchase next day. Thank you guys!
July 2026
We got great service buying our son a laptop from Best Buy. The girl that helped us fill out the credit application and purchase our son's laptop was friendly, knowledge, and ambitious about fulfilling our needs.
