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“Savannah Thomas recently helped me with a mortgage loan. She was educational as well as informative about the processing of the loan.
She was always available and if I didn’t fully understand something she was patient and kind explaining it to me.
She made sure all the required paperwork was done in a timely matter. If there was a financial benefit that could be used with the loan she let me know.
She’s really a jewel and a pleasure to work with.
She lets you know you matter . I felt like I had known her for a while. So if you’re looking for a home mortgage loan ask for Savannah!
Celeste”
“We had such a wonderful experience at Bank OZK in Bentonville. Lauren helped my sister open her account, and she truly made the entire experience exceptional. She was incredibly kind, patient, genuine, and helpful from the moment we walked in.
There is something special about walking into a bank and being treated like a person rather than just another customer. Lauren took her time, answered every question, and made the whole process feel easy and comfortable. Her warmth and kindness were so genuine, and you could tell she truly cared about helping us.
Customer service like this is becoming harder to find, so when someone goes above and beyond, I think it deserves to be recognized. Lauren is an absolute asset to Bank OZK, and we are so grateful for the way she took care of us. Highly recommend this Bentonville location!”
“I have had a pleasant experience with every person I have encountered here. I switched over to regions shortly after moving out of state and everybody was very helpful! Ben was also very kind and willing to assist with some issues I was having with my accounts. Over all great experience with them.”
8AM - 5:30PM
2300 South Walton Boulevard, Bentonville
Banks
“I absolutely cannot say enough about this branch! I love the warmth and feeling of welcome I feel each time I walk through the doors. I am always greeted with a smile, greeting, and employees who know me by name. Any time I have had an issue, they have been quick to resolve it and insure I am all good. Coming from a tiny town where I grew up only ever knowing this kind of customer service and atmosphere, I am so thankful that I was able to find the same here in Bentonville! I would recommend this First Security Branch to anyone!”
8:30AM - 5PM
1108 S Walton Blvd, Bentonville
Banks
“I’m very happy to bank with First Western. I know the staff and they know me. They are always so helpful no matter what I need for assistance. My all time favorite bank!! Thank you!!”
“We are moving to the area and needed a notary for our documents Carolee was wonderful and so helpful. She made us feel at home in our new state. Thank you for your kindness and professionalism.”
8:30AM - 5PM
706 S Walton Blvd Unit 12, Bentonville
Banks
“Trish is an amazing loan officer! I'm a real estate broker in Northwest Arkansas and Trish is one of my top recommended - she goes above and beyond everytime”
“I had to charge my phone to call someone to come get me since I just had gotten out of jail. No other place would let me charge my phone. Walked all around town and generations bank by the Bentonville community center helped me - they gave me water and a sprite also a place to sit and charge my phone considering it was like 100 % outside god bless them! Very friendly and kind people - I would bank there !”
Open 24 hours
406 South Walton Boulevard, Bentonville
Banks
“I had the privilege to work with this team for a large transaction. Professional and friendly are the words that I would use to describe my experience. Thanks Bentonville BoK team.”
“I recently had the pleasure of working with Emily Solomon, and I can confidently say she is one of the best banking assistants I’ve ever dealt with. Her communication is absolutely outstanding — clear, timely, and genuinely helpful. Every question I had, she handled with ease. Every need that came up, she took care of immediately.
Emily goes above and beyond in a way that truly stands out. She’s professional, knowledgeable, and treats you like a priority, not just another customer. It’s rare to meet someone who brings this level of care and excellence to their role, and Arvest is lucky to have her.
If you have the opportunity to work with Emily, you’re in great hands. Highly recommend!”
8AM - 5PM
3001 SE J St, Bentonville
Banks
“I love Central Bank! The people are friendly, and service is very quick. I rarely have to wait for an available teller at all! Customers get to sit at a desk to conduct business instead of stand at a window.”
“I can’t say enough about the personal service you will receive from Integrity First. In a world that you become just a number usually, you are never treated that way by the staff at this bank. Any location is consistently outstanding!”
“I have had nothing but excellent service from this branch with everybody in there going above and beyond. They are pleasant on the phone. They are pleasant in person, and they will resolve your problems if any are occurring. Claudia and Shasta Are extremely pleasant and nice and will help you with all of your banking needs.”
“Rachel Rand helped us refinance our car loan. She was very organized and helpful with the information we needed to make a good decision. We didn't feel pressured at all. I love the convenient location inside the Walmart.”
“I went into this location several months ago and received assistance from a lady named Nina. After several months passed, I received a follow up call from Nina to validate that I received what I needed and I actually got even more help during the call on other items I needed. I greatly appreciated level of customer service from Nina and detailed follow up she conducted.”
“I cannot begin to express how amazing Martha has been from the moment I met her. She helped me get something that was very stressful taken care of with kindness and patience, I truly appreciate her and her continued help and support!
Also would like to mention the rest of the staff there as well: All of you are so friendly, welcoming, and helpful! I always leave there with a smile on my face because of your guys amazing personalities and just straight up friendliness! Hands down the best customer service I’ve received at a bank by far!”
“I had held accounts with GSB for over five years. This was my primary location and I never had a bad experience. However whenever I would need to stop at a different location I received the same helpful and friendly service. Recently I needed some help regarding my past accounts, and the customer care team has been incredibly kind, helpful, and patient. If there were locations in my new home state I would have been happy to continue using them.”
“Jeremy is such an awesome guy. He's very professional and really knows multiple areas within the banking field. He goes above and beyond the call of duty and knows how to take care of you. I really appreciate how personal he is and how hard he truly tries to make things work in your favor as a customer. Thank you Jeremy for all your hard work! Definitely will continue to visit this Arvest location.”
“I’m a current Arvest account holder and have been for several years. I’ve always appreciated banking with them, and I recently had an unusual request where I was looking for notes/bills from a particular year for a Pinterest inspired birthday gift. Eileen at this particular branch in Bentonville went above and beyond, problem solving to find the final bill I needed, a $10 bill, to complete my project! Her colleagues at the counter all helped out too! I couldn’t believe it and was so beyond humbled by the pure kindness and enthusiasm they all showed to help my vision come to fruition! I may have even shed a few tears of relief and happiness after running out of other search options and almost running out of time. Thank you especially to Eileen and also to her colleagues that day for their time and patience! ❤️”
“Excellent customer service. We visited this chase branch twice and both times one of representatives immediately greeted us and asked for the concern. The banker who helped us was very knowledgeable and provided quick and thorough service. Highly recommended.”
8:30AM - 5PM
706 S Walton Blvd Unit 12, Bentonville
Banks
“Soo very helpful! Jocy was awesome helped me with all of my complicated transactions! I've been banking here since 2016 & always had the best costumer service wonderful staff.”
“The Walton branch is my favorite of Ozk's, the manager Nicole, is amazing & so kind & her staff: Jeff, Ashley, & Mudita are always so helpful everytime I come in!!”
“Big shoutout to Tyler at Centennial Bank in Bentonville! I ran into an issue depositing a check through the app, but Tyler was on it right away. He had the issue fixed THAT day. The last time I ran into this issue, a manager from a different branch was helping me, and I just never heard back…
Customer service like that doesn’t go unnoticed Tyler, thank you so much!!”
“I’m giving this bank 4 stars because of Frederica♥
She was very kind and professional and I wish everyone at this bank were more like her.
I didn't wait long when I arrived, but 2 tellers were busy talking to a customer, just chatting about random things and obviously knew this customer. They ignored me while I stood waiting. Frederica walked behind the counter, said hello to me and offered to help. When I approached her, she was very kind, warm and professional with a welcoming smile.
She is the reason for the 4 stars. It would be less if it weren’t for her. The tellers should learn to put customers first, like Frederica!”
9AM - 5PM
215 NW A St, Bentonville
Banks
“I had a great experience with Aden at Arvest bentonville square location. I recently had a fraudulent charge on my account, and he went above and beyond to help me get everything sorted out. He was patient, knowledgeable, and made the whole process much less stressful than I expected.
Aden took the time to walk me through what was happening, made sure the dispute was handled properly, and kept a really positive and professional attitude the whole time. It’s clear he genuinely cares about helping customers. Even after I left he made sure to call and check to make sure the process was going smooth for me.
Really cool guy and exceptional customer service even when Arvest was being reluctant to give me the refund he continued to help me and continue to dispute the charges for me.I will only go to him if I have any problems in the future. Arvest is lucky to have him!”
7AM - 8PM
1404 SE J St, Bentonville
Banks
“Actually this branch doesn't have difficulty my mistake
My issue is with being lied to by my loan agent and him not having important loan information accurate at a different location”
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“Love Signature Bank. If you go there Ask for Susan Wilkerson. She is personable. She remembered my name without asking, she remembered helping our family and business with banking needs. We are very impressed with the customer service that She and Signature Bank offers.”