“I would detail my experience at Valvoline of Cabot, Arkansas as perfect as it gets. The team is friendly, well trained in their profession, and work in a timely manner. I could not recommend them more.”
“They always do a great job no matter what I’m having done. Came in for an oil change and tire rotation, I know they usually check my air filter so I told him I had purchased one already and was going to do it myself when I changed my spark plugs later. He said if I had the filter with me he would go ahead and put it in. I know it’s nothing hard to do, but he showed good customer service in offering to do it for me.”
“First time getting my oil changed here. The staff was awesome. There was a few obstacles my oil plug was stripped and they could not get my oil out with the fluid extractor. The guy could of easily told me they couldn't change it. But he didn't stop until he got my stripped plug out and replaced it with a new one. And I needed a new cabin air filter which they did not have in stock. But they got me one ordered and delivered in a timely manner. And now my air conditioner is FINALLY blowing like it is suppose to. Thanks to the staff for the honesty, positive energy, and the professionalism! Also for fixing a few of my minor problems! THIS WILL BE THE ONLY PLACE I WILL GET MY OIL CHANGED FROM NOW ON!!”
“Gregory was wonderful! Thursday evening I got a huge bolt in my tire, thankfully it was in the tire tread and not the sidewall!! Went in Saturday morning After some waiting because I was a walk in - I truly think Corporate needs to look into allowing tire repair and rotations to be a scheduled service as well, continue with walk-ins, but let us all be able to schedule a service! May have less angry reviews for wait times - maybe!
Gregory understood my frustration for my wait as I was there the night before and was not able to be helped becauce of scheduled appts and couldnt accept any walk-ins- but he helped fix my car Saturday Morning, and I was very appreciative!”
“I took my 2001 Jaguar to Eads Automotive to have my vehicle checked and to have my front end repaired. Mr. Eads and his son provided outstanding customer service and explained every aspect of what they would do to check my vehicle and repair my front end. Eads automotive provided a comprehensive check of my vehicle and an itemized estimate of the cost of the repairs. I felt the cost was fair and I did not feel like Eads automotive was unethical.
Once, I picked up my vehicle and checked the repairs, I was completely satisfied. Additionally, the work on the front end of my car came with a 30 month, 30,000 mile warranty. I highly recommend Eads Automotive. It's great to find a car repair shop that you can trust to repair what needs to be repaired for a fair price.”