Terrible customer service, it’s almost as if you’re a burden to them. Especially the older lady that handles the drive through. It’s ridiculous, the lack of customer service she delivers. It’s almost as if she hates her job. Don’t recommend the MLK location.
March 2022
Horrible bank. It kinda defeats the purpose of going to a local bank for a loan if you guys turn around and sell the loan to another bank. This has been a very frustrating experience. Israel you could of been honest. Especially after we made it perfectly clear that we wanted to work with a local bank
November 2021
The branch manager at the mlk location lacks customer service skills and very surprised with the poor reviews He receives that centennial bank keeps him on board...Big stinky onions!
Centennial Bank is a customer focused bank. We provide a broad range of commercial and retail banking and related financial services to businesses, investors, individuals and municipalities. Centennial Bank has locations in Arkansas, Florida, South Alabama, and New York. We pride ourselves on excellent customer service, convenience to our account holders and taking care of the communities in which we operate.