Regions Bank in Fayetteville is a full-service provider offering checking and savings accounts, loans, business services, check cashing, and Western Union. Reviews highlight excellent customer service and a very helpful, polite, and professional team. Customers report the staff is incredibly empathetic, understanding, and effective at resolving issues, including urgent problems like locked accounts. The branch manager is described as awesome and very helpful. While some corporate policies can cause frustration, the kindness, teamwork, and communication at this branch are reasons customers continue their long-term relationships. Many have banked there for years with no problems, leaving them happy and overall impressed.
Ben walked me through the credit card application process and made things very easy to understand. He also provided useful advice for my future purchases. I am very appreciative.
January 2026
Wonderful staff and service. Unlike other places I’ve been. Friendly, qualified and knowledgeable people who clearly love their work and it shows. No waiting, but not a feeling of being rushed out. Just fantastic service. Highly recommend them. Beyond a 5 star rating. 👍👍👍
July 2025
I've been an account holder at Regions bank for over 20 years. I do most of my transactions in the drive-thru. Sometimes there is a wait, but this time I had no wait. The banker was a man, I didn't get his name. He was polite & kind. He tended to my banking request right away & I was back on the road in about 3 minutes.
