This Verizon location is a legitimate corporate store, and it shows. The store itself is clean and organized, making in-person visits a smooth experience. The staff are professional, knowledgeable, incredibly helpful, friendly, attentive, kind, and patient. Being a corporate store, they can typically get things done faster and handle more complex issues than other retailers. Customers report having great experiences, with issues resolved quickly and service switches handled easily and smoothly. Staff are described as clear and transparent with pricing and promotions. The location is highly recommended for anyone needing assistance with mobile, 5G home internet, or business needs. However, one minor complaint notes that contacting the store directly requires calling a general number, though the online chat is a solid alternative. Another customer expressed frustration over a service fee, finding it unreasonable. Overall, it is considered a great store for all Verizon service needs.
Shout out to Alonzo, he provided an outstanding, excellent and professional service. Great communication as well! He was able to help me find what I was looking for towards my wife’s new iPhone 16. Thank you Alonzo for your service! I recommend this place! I Know your future us bright with Verizon
January 2025
Alonzo is amazing. Everyone is ever professional and knowledgeable. I switched over from ATT and I loved how he made the switch easy and smoothly. He was clear and transparent with all their pricing, promos and today’s cost!!! I would definitely be recommending my family to alonzo!
January 2025
Went in with a bunch of questions and Alonzo was able to get me squared away. He had an answer for everything. He was attentive, kind, professional, and patient. Extremely impressive customer service and I will be back to upgrade my lines with him again! Thank you, alonzo!
