This Verizon location is a legitimate corporate store, and it shows. The store itself is clean and organized, making in-person visits a smooth experience. The staff are professional, knowledgeable, incredibly helpful, friendly, attentive, kind, and patient. Being a corporate store, they can typically get things done faster and handle more complex issues than other retailers. Customers report having great experiences, with issues resolved quickly and service switches handled easily and smoothly. Staff are described as clear and transparent with pricing and promotions. The location is highly recommended for anyone needing assistance with mobile, 5G home internet, or business needs. However, one minor complaint notes that contacting the store directly requires calling a general number, though the online chat is a solid alternative. Another customer expressed frustration over a service fee, finding it unreasonable. Overall, it is considered a great store for all Verizon service needs.
Colin was able to answer all my questions, except the new billing format, which by the way, I HATE it. Colin was patient, explained everything to my satisfaction.
October 2025
Knowledgeable staff helped me save money. Considerate of my needs. Very helpful.
February 2025
Shout out to Alonzo, he provided an outstanding, excellent and professional service. Great communication as well! He was able to help me find what I was looking for towards my wife’s new iPhone 16. Thank you Alonzo for your service! I recommend this place! I Know your future us bright with Verizon