Verizon offers an excellent customer experience, with a team that is both helpful and friendly. Customers appreciate the staff's communication skills and knowledge, particularly highlighting one associate for her patience and ability to explain things clearly. Many reviews mention the associates going above and beyond, such as assisting with phone setups and even retrieving devices from other locations. The atmosphere is described as fun and supportive, making customers feel comfortable with their decisions. Additionally, customers have received valuable deals on accessories like screen protectors and cases, which adds to their overall satisfaction. Overall, Verizon is recognized for its outstanding service, making it a preferred choice for many.
The team here was so helpful and great to work with! They communicated with me and got everything set up with my new plan! I appreciate all their help!
September 2025
Today America was the best person I could have had. She was patient and very knowledgeable about everything and broke it down in a way I understood. Not to mention she’s just a cool lad back bubbly vibe!!! Thanks America:)
September 2025
I recently got a new phone from a Verizon store, and I had an amazing experience. America, the friendly associate, went above and beyond to help me with the setup. She even took the time to pick up the phone from another location, which was incredibly helpful since I’m a student!!!
