Walgreens, a popular pharmacy chain, has received mixed reviews from customers. The pharmacist, Bill, is praised for his exceptional technique, informative approach, and proactive communication about potential side effects when administering a COVID-19 shot. Customers have had positive experiences with the pharmacy staff, who are described as amazing, knowledgeable, and going above and beyond to help. However, some customers have faced challenges with the pharmacy's computer system and hold times. One customer struggled with the automated system, calling multiple times before their request was understood, and then had to wait 25 minutes on hold before the call was ended. This customer expressed frustration and requested for the computer system to be more efficient. Overall, Walgreens customers have had a range of experiences, with the pharmacy staff often receiving high praise, but the technological aspects of the business needing improvement to provide a more seamless customer experience.
Terrible mean girl energy, especially from the blond girl I interacted with today. I wish looked at her name tag before leaving. I will go out of my way not to go here anymore
February 2026
Jasmin and her manager I don't know her name but they both so nice😍
October 2025
My mother had to go here to get her flu shot today, the pharmacy tech was super rude and unhelpful. She needed help trying to scan the QR code with her phone but wasn’t helped at all. She had to wait an hour after the scheduled appointment.
