Cox Store in Fort Smith offers a range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. Customers appreciate the reliable service, noting that outages are rare and speeds are consistently fast. The store provides a convenient self-service kiosk for bill payments, allowing customers to avoid long waits. Many highlight the friendly and helpful staff, who go above and beyond to assist with account inquiries and technical issues, ensuring a positive experience. One customer reported quick service when renting a modem, which resolved their connectivity problems. Overall, the Cox Store is recognized for its good customer service and competitive pricing, making it a top choice for internet and mobile solutions.
Emil was the bomb today. He was SO helpful. I have forgotten the name of the manager who was on duty, but he was extremely helpful as well. One of the best experiences I've had in that office.
July 2026
We were Just in the store and dealt with Emil Erickson. He Did an excellent job. He straightened out 2 accounts for his help. My mother-in-law and her roommate to get there, internet and cell phone service set up. And then straightened out my internet service when was unable to get it straightened out online.
July 2026
Emil was outstanding. Started new service and fixed a lot problems. A professional at his job. Dedicated service for customer.
