Cox Store in Fort Smith offers a range of services including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. Customers appreciate the reliable service, noting that outages are rare and speeds are consistently fast. The store provides a convenient self-service kiosk for bill payments, allowing customers to avoid long waits. Many highlight the friendly and helpful staff, who go above and beyond to assist with account inquiries and technical issues, ensuring a positive experience. One customer reported quick service when renting a modem, which resolved their connectivity problems. Overall, the Cox Store is recognized for its good customer service and competitive pricing, making it a top choice for internet and mobile solutions.
Alfredo and Christie were wonderful helping us get a more affordable bill. We appreciate them so much!
October 2024
Staff seemed unknowledgeable. Tried to sugar coat their responses. Idk.
October 2024
I think the way that you sign in and then they yell out your name when it's your turn makes the experience feel like you're at the dmv. They were helpful with what I needed. Not too kind, not rude, just okay.
