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“My husband and I went in to talk about how our home service was buffering and not working after 2 yrs and we got the pleasure of having Peyton as our associate. She was extremely understanding even tho my husband wasn’t in the best mood!! She was able to correct our issues with a smile on her face the whole time! If you’re able to get Peyton I highly recommend her!!”
“Dave came out to our place on the King's river last week to install our satellite Internet and he was awesome! Very knowledgeable and answered all of our questions and the entire installation took no time at all. He even took a picture of our dog's rainbow dyed tail ?. 10/10 would definitely recommend.”
“Every time I go into their store these guys are so nice…Everyone that I have dealt with in the store knows exactly what they’re doing… I have had a visit to a different store and not the same experience . I am on my son‘s plan and I explained to him what happened and he said go to the corporate store and he found it on Google ..He gave me the address and said go there and nowhere else. I am so happy that I did and I won’t go anywhere else. I’m confident that if I have an issue they will fix it ..if I need to purchase some things they will help me.Every time I have walked out of that door I have walked out being very happy and confident that I was taken care of. thank you T-Mobile for making me feel like I am a valued client And for such an awesome corporate office that I have 100% confidence in that will take care of my phone!”
“Paid 30 bucks to get everything transferred, guy helping us sent us out with the phone updating no wifi nothing transferred had to call customer service to get something's transferred it was not a good experience. Also guy working with us said he wasn't very technical aware”
“Good service most of the time but their Gigabyte fiber often was only giving me about 300-700mbs. Rarely would I get the 900+mb I was paying for. I had called the customer support and they said that was just the way it was and that even though I was paying for 1gb it was to be expected I would get somewhere around 900mb at most, and they had said as for the low speeds at times, it was related to service demands and busy times. Best service in Booneville, AR area in my opinion still despite these issues.”
“Carmen is great! She helped us switch over from T-Mobile. Gave us a great deal with perks. I highly recommend this store not the Phoenix Ave store. Nothing wrong with that one but this one is much better. Much better environment and everyone was in a great mood.”
“I like to make my payments myself and that's why I love cox! I don't know how to wait in line so don't waste time if you are going to pay a bill you do it yourself at the kiosk or ask for help”
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“Rianna and Jett were amazing. Very knowledgeable and helpful. Their customer service was great and I don’t think we were the easiest case ever and they were so patient and just kept on working until they got it all figured out.”