Staybridge Suites Hot Springs by IHG is highly regarded for its friendly staff, clean and spacious rooms, and convenient location near Lake Hamilton and local attractions. Guests consistently praise the excellent customer service, noting that every staff member is professional, helpful, and welcoming from check-in to check-out. The hotel offers a range of amenities that enhance the guest experience, including a complimentary breakfast with eggs, sausage, waffles, oatmeal, fruit, and yogurt, and a nightly happy hour with appetizers, beer, and wine from Monday to Wednesday, served by friendly staff. Many guests appreciate the pet-friendly policy, allowing small dogs with a reasonable fee, and the quiet, well-stocked suites, which are ideal for longer stays or traveling with pets. Rooms are described as clean, spacious, and equipped with amenities like TVs in the living room and bedroom, dishes, coffee, and other essentials. The hotel’s location provides beautiful views, especially from rooms with lake vistas, and is easily accessible to the town, lakes, and attractions. Guests also enjoy the on-site pool, laundry room, and relaxing ambiance. While some maintenance issues like wall scuffs and loose shower handles have been noted, these do not overshadow the overall positive experience. Overall, Staybridge Suites Hot Springs is seen as a great place to stay for comfort, convenience, and friendly service, with many guests planning to return.
We had a little trouble when we first arrived but the front desk resolved everything and put us in a handicap room. The room was prefect for people in a wheelchair. They have a room on show that work out great for me. The breakfast they have is fantastic.
May 2026
Hotel needs a remodel, our room has some major plumbing noise, thought someone was taking a shower in our room, woke me up several times during the night
April 2026
Such a beautiful area. And the rooms were kept so clean! We stayed for 4 days and couldn't have been happier with the experience. Only recommendation is we wish there were more gluten free food options at breakfast or during their happy hour.
