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“Had to get a new phone for my husband, went in to the Jacksonville Verizon, October 31st, they helped me figure out how to file a claim, they were all very helpful, especially , Hunter Verbeck, the Store Manager he was very helpful and they were all friendly. Went back the next day and Hunter helped me with getting a new phone and got it all set up! These are all awesome people in this store, I would highly recommend them!!”
“Very kind and helpful customer service. I always find metro to be upstanding in customer service and helpful solution. Thank you Crystal for your help and friendliness in the shop today. -Metro, give Crystal a raise.”
“Josh and Ian were both super helpful with my multiple transactions I had in a few days. Not only did they answer all my questions but they were patient and welcoming. Thank you! Will def be back”
“I had an amazing experience at Verizon! Christina helped me set up my new phone service, and she truly went above and beyond. She made the entire process smooth and made sure I had all the accessories I needed before I left. Her customer service was outstanding.
Katye was also incredibly helpful. She reviewed my existing home WiFi service and offered me an upgrade that I didn’t even realize I could get. I really appreciated her attention to detail and willingness to make sure I had the best setup possible.
Overall, I’m extremely glad I made the switch from T-Mobile to Verizon. The level of customer service I received from both Christina and Katye exceeded my expectations. Highly recommend!”
“Jeff was able to help us find new phones at a reasonable price and transferred all of the information from our old phones for us. He was polite and friendly and got us taken care of quickly.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“The AT&T store in Jacksonville never fails to provide me with what I'm needing in a professional and timely manner. The reps there know exactly what they are doing and seem to be a great team. They make my service provider easy and worth while. Connor was very knowledgeable and helped me fully upgrade my phone and transfer from my old phone. Thank you, Connor and Caleb.”