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“The service and the women who gave me my iPhone 12 today was so amazing she was so friendly and she gave my kids some paper to let ‘em color it was so amazing nice conversation and took her time and she a good person thx y’all”
“Rodney assisted me with my att and I must say I came in with plans and he exceeded all of my expectations. My experience was amazing and I’m definitely only going to him when I come back!”
“My iphone 15 pro dropped from a little height and the back camera stopped working. I tried to get it fixed elsewhere and was told it’ll cost me $250 so I read reviews online and decided to come to CPR. Came in, spoke with Ethan and not only was he very pleasant and knowledgeable, he was honest and fixed my phone with a reset. He refused to charge me and even declined a tip! What a fantastic guy!”
“Marco and Maria were both awesome! Very friendly and helpful! Marco fixed my son’s phone in no time! He was very knowledgeable as well. I highly recommend you shopping with them for all your electronic needs!”
“Don was great help. My mother’s phone had been turned down accidentally and he explained it had to be turned up when my mother was in a call. He knows his phones and really appreciate his knowledge. Thank you Don. I recommend coming here if you have ANY issues with your phone!”
“I came in because my screen was not working. I talked with Alex who was very polite and professional. He found the issue with the screen and corrected it. I have used this store multiple times and will use them again.”
“The AT&T store in Jacksonville never fails to provide me with what I'm needing in a professional and timely manner. The reps there know exactly what they are doing and seem to be a great team. They make my service provider easy and worth while. Connor was very knowledgeable and helped me fully upgrade my phone and transfer from my old phone. Thank you, Connor and Caleb.”
“Hummad was extremely helpful and went beyond the call of duty. He helped me with my phone on many issues that I did not understand and worked tirelessly in trying to resolve each and every issue from my old phone. A highly recommend coming to this store and shopping and you'll be treated with A1 professional service.”
“Very good I appreciate the help that was given and it was done in a timely manner I advise anyone that needs cell phone in home internet to come visit. Total wireless”
“Got my new phone no problem just a little wait but they were busy so that was no issue the guy that helped me I believe his name was Tucker he was amazing really nice and was good at his job I enjoyed my experience.”
“Shane was our customer service representative. He went beyond his means to give us the best phone & service to meet our needs. I would ?? 100% recommend cricket and this particular store to anyone! I've had alot of different phone services in the past. Cricket is by far the best to accommodate people for their needs. ? I'm amazed & HAPPY that you can find this kind of excellent service still ... 2022-!!! Happy New Year ? Go to Cricket ?”
“Had to get a new phone for my husband, went in to the Jacksonville Verizon, October 31st, they helped me figure out how to file a claim, they were all very helpful, especially , Hunter Verbeck, the Store Manager he was very helpful and they were all friendly. Went back the next day and Hunter helped me with getting a new phone and got it all set up! These are all awesome people in this store, I would highly recommend them!!”
“Stopped by Tmobile for a quick question and Shannon was able to not only go above and beyond to help me, but told me about Sam's benefits and how I can get Sam's cash for free!!”
“Josh and Ian were both super helpful with my multiple transactions I had in a few days. Not only did they answer all my questions but they were patient and welcoming. Thank you! Will def be back”
“Very kind and helpful customer service. I always find metro to be upstanding in customer service and helpful solution. Thank you Crystal for your help and friendliness in the shop today. -Metro, give Crystal a raise.”
“Mikayla was incredible! She took care of me like I was her mom. She understood why it was confusing to me to change over from AT&T. She is taking care of any issues that I have run into (of my own doing by the way,) please use this store if you want real help and sincerity, ! Kudos to Mikayla!”
“I went into the store Sunday July 5th was greeted by a very kind young lady she helped me out so much with what I needed I truly appreciate her knowledge and help with what I needed. Thankyou”
“I went to get a phone from them and my wasn’t able to make calls but I could get online,it was frustrating but they made it right and they thrive to keep me satisfied and they do go above and beyond. I will continue to do business with them. Thx cricket”
“Royce is very friendly and well aware of the process. I had problem getting a new SIM because of my 4G Sim but Royce is very helpful in resolving the issue... Thanks a ton to him”
“Best cricket in town, the young lady in the front went above and beyond to help me get a new phone. Even though she had a pretty big line she helped everyone in no time! she even helped me get all my stuff from my old broken phone to my new iphone.”
“My visit to Little Rock brought me to this store. I was visiting from Florida and I dropped my phone and you guessed it I needed a new one. I want to compliment the two ladies whom helped me with my purchase. They knew what they were doing. They had my phone all set to go in minutes. I was very impressed with their knowledge and awesome customer service. Thanks ladies .”
“I had a great experience. the customer service was outstanding. Michael was friendly, patient, and made sure I got exactly what I needed. They went above and beyond to help, and the whole process was quick and smooth. Definitely recommend!”
“Candy on Broadway has great customer service. She will do her best to find a way to help out the customers no matter what! They need more workers like Candy! She is an awesome employee!!!”
“DeShela Willis was great and awesome " i do apologize if i spelled your name wrong " but however this young lady provided excellent customer service and he is great at what she does, he helped me save alot of money. i left At&t and had my daughter close her account with verizon, this is a much better plan and way to go..thanks DeShela Willis @ the Rose City location”
“I had an amazing experience at Verizon! Christina helped me set up my new phone service, and she truly went above and beyond. She made the entire process smooth and made sure I had all the accessories I needed before I left. Her customer service was outstanding.
Katye was also incredibly helpful. She reviewed my existing home WiFi service and offered me an upgrade that I didn’t even realize I could get. I really appreciated her attention to detail and willingness to make sure I had the best setup possible.
Overall, I’m extremely glad I made the switch from T-Mobile to Verizon. The level of customer service I received from both Christina and Katye exceeded my expectations. Highly recommend!”
“Tyrone was very helpful, takes notes when he is looking things up, very knowledgeable about T-Mobile products and how to get a phone moved from another carrier to T-Mobile.”
“Jeff was able to help us find new phones at a reasonable price and transferred all of the information from our old phones for us. He was polite and friendly and got us taken care of quickly.”
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“Clinton was a superb rep and manager!! He heard my needs and provided a great solution! Definitely recommend this location for future walk-in service. He definitely has the type of customer care service that he leads by example of how one should be with a customer. Going forward, I won't go to any other location unless he is the representative that will assist me. I've had poor experiences with other locations, even the one I went to prior to going to this location. Hands down, very pleased!! He deserves a raise! AT&T off hwy 107 in Sherwood Arkansas.”