Verizon offers a convenient shopping experience at their Jonesboro store, where customers can find the latest mobile, 5G home internet, and business solutions. The store provides the option to schedule in-store appointments or place online orders, with free 2-day shipping, express lockers, and same-day delivery available in some areas. The store's standout employee is Terrence, who is praised for his exceptional customer service. Customers describe him as "super funny" and "super cool," making the shopping process enjoyable rather than boring. Terrence is also highly professional, taking the time to understand the customer's needs before guiding them through the transaction. Overall, the Verizon store in Jonesboro receives positive reviews, with customers highlighting the helpful and friendly staff, minimal wait times, and the store's ability to resolve any issues. The store's online ordering and pickup options further enhance the customer experience.
The assistant manager Maggie was such a huge help to us while we was there trying to get a phone issue fixed.
January 2026
Great personal service from Fiona and Maggie to help me get my new 17 Pro silver I Phones, Apple needs to pick up their game and get more phones in stock.
December 2025
There was a person dedicated to my request and questions. The guidance through the process was fantastic
