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“The staff here is super welcoming and very friendly. I am not always a people person as I have anxiety and ptsd. I was in there on Friday to get some issues resolved with my phone, not T-Mobile, but with my iPhone and they went above and beyond to make sure all of my questions were answered, and all of my needs were met. James M. Even changed my screen protector for me after all my other needs. While I was in there and my sugar dropped, they brought me something to help me get it back up and made sure I was OK.. I went to shop that day and needed this resolved. Great friendly atmosphere and they have everything you could need! Will be returning for all my needs. Thank you guys so much!”
9:00 AM - 8:00 PM
3006 E Highland Dr A, Jonesboro
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“Remington & TK worked tirelessly to be sure my phone was set up and properly functioning before I left the store. It took a little workaround but they stuck with it and held a great attitude the entire process.Thank you for providing me great service. ?”
“Excellent service (even on Black Friday). Jame and Michael were very helpful. Checked my account, dropped things I wasn't using and got me into the latest phone and tweaked my account to save money. I'm a very happy customer.”
“We stopped by the Verizon store in Jonesboro just to ask a few questions about our plan, but it ended up being much more involved than we expected. We needed to switch from a prepaid plan to a postpaid plan, and we also ran into an issue with our phone. What we thought would be a quick visit turned into a few hours.
Thankfully, our sales representative, Ms. Diane, was amazing. She was friendly, patient, and took the time to answer all of our questions without making us feel rushed. She helped us through every step of the process and made a stressful situation much easier. Thank you, Ms. Diane, for your excellent customer service!”
“Compared to Optimum, Ritter is in a league of its own. The setup was quick, easy, and very thorough. Jay was amazing as my salesperson and James was the best technician I've met. Would definitely give a 10/10. The 1 gig speed is perfect for my household with great speed.”
“I never have complaints about my service. I'm always treated with respect. I like the make me feel when I come in. Thank you for the good visits. Belinda is sweet to deal with. She will put a smile on your face always.”
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“I called today and I spoke to Shannan, she was so friendly and answered all my questions without hesitation. she got me set up to get my wifi as quick as possible. Thank you guys so much!”