Verizon offers a convenient shopping experience at their Jonesboro store, where customers can find the latest mobile, 5G home internet, and business solutions. The store provides the option to schedule in-store appointments or place online orders, with free 2-day shipping, express lockers, and same-day delivery available in some areas. The store's standout employee is Terrence, who is praised for his exceptional customer service. Customers describe him as "super funny" and "super cool," making the shopping process enjoyable rather than boring. Terrence is also highly professional, taking the time to understand the customer's needs before guiding them through the transaction. Overall, the Verizon store in Jonesboro receives positive reviews, with customers highlighting the helpful and friendly staff, minimal wait times, and the store's ability to resolve any issues. The store's online ordering and pickup options further enhance the customer experience.
Very good product but the staff was not very friendly
October 2024
The employees were nice but the entire process took 3 solid hours. Would not have minded so much if there had been a place to sit with a backrest. Two days later, still sore. Please forward to Verizon that there are customers who are older with back problems.
October 2024
Verizon was very helpful, but I think it's the store ( not a company) experience. Employees are helpful, friendly and tries to resolve any issues. Parking adequate, little to no wait time.
