Firestone Complete Auto Care in Little Rock is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. Reviews describe an excellent experience with staff that is incredibly helpful, efficient, customer-focused, kind, and friendly. Customers report being acknowledged and greeted kindly, with the team taking time to explain what their car needed without pressure, making them feel confident and informed. The work is noted as smooth, fast, and high-quality, with great results and attention to detail. The shop is commended for great communication and service, with a clean facility. Staff are described as going above and beyond, providing extraordinary and wonderful customer service. They are highlighted as approachable, considerate, and willing to take their time with customers to ensure they get the best deal. The process is consistently called smooth and stress-free, with reliable and affordable auto care tailored to unique needs. Many customers state they will definitely return and highly recommend this location for trustworthy service.
Had a very low tire pulled in and a polite young man came out and put air in it. I was down in my back. They at least got me home. Price was free Thank you.
February 2026
Good work but slow. They seem severely understaffed so the few people working are forced to bounce between jobs. Just plan to drop your vehicle off.
February 2026
Friendly knowledgeable staff and fast efficient service. I got tires and service quickly while I waited after making an appointment online. Firestone on 3rd St is my go to location for auto service.