Firestone Complete Auto Care in Little Rock is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. Reviews describe an excellent experience with staff that is incredibly helpful, efficient, customer-focused, kind, and friendly. Customers report being acknowledged and greeted kindly, with the team taking time to explain what their car needed without pressure, making them feel confident and informed. The work is noted as smooth, fast, and high-quality, with great results and attention to detail. The shop is commended for great communication and service, with a clean facility. Staff are described as going above and beyond, providing extraordinary and wonderful customer service. They are highlighted as approachable, considerate, and willing to take their time with customers to ensure they get the best deal. The process is consistently called smooth and stress-free, with reliable and affordable auto care tailored to unique needs. Many customers state they will definitely return and highly recommend this location for trustworthy service.
Leon Rountree was especially helpful today doing an inspection of My vehicle for Lyft… He was very polite and very customer oriented…. He gets a 10/10 stars… Thank You Young Man for all of Your help today…
July 2026
I was there Wednesday for a repair, and they missed something. I took it back Saturday and they did the missed repair at no cost to me since they missed it. Diamond provided excellent customer service and I had my fixed car back by the end of the day.
July 2026
I got an alignment at this location, the staff was great, the price was good, especially with the available coupons on their website/app
