Hwy 5 Auto Salvage is a helpful and knowledgeable business that provides excellent customer service. Customers appreciate their willingness to go the extra mile, whether it’s searching for specific parts or helping with difficult situations. One customer praised their team for spending time on the phone to find a matching OEM wheel for their car, even after hours of searching at other businesses, demonstrating true dedication. Another reviewer highlighted how quick and easy it was to get a wheel, with the staff having a ready replacement when they arrived, offering great prices and service. The business is also known for its compassionate approach; in a stressful situation involving a totaled car from a wreck, Hwy 5 Auto Salvage helped navigate the process, dealt with tow companies, and provided a fair price, making the customer feel cared for during a difficult time. Sales staff, especially a salesman named Dan, are noted for going above and beyond to find parts and offering them at good prices. Overall, Hwy 5 Auto Salvage is recognized for its helpfulness, speed, fair pricing, and outstanding customer service in the salvage and auto parts industry.
They always either got it or don't and never give me run around
January 2024
Very knowledgeable & helpful team. They couldn't help me with a rim, but researched & printed out all makes/models/years that would have a rim for my son's Kia.
April 2023
I called looking for a part from out of state and the customer service on the phone was amazing! Helped me tremendously
