PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers can shop online and pick up their orders at local stores within two hours. Many locations provide dog training, pet grooming, pet boarding, and adoption services. While experiences vary, some reviews highlight a mix of customer service. Certain employees seem less enthusiastic, with some customers feeling that staff were unhelpful or unfriendly. However, other reviews praise the staff's politeness and knowledge, noting that helpful employees are available to assist customers effectively. The stores are described as large, clean, and well-organized, making it easy for shoppers to find what they need. Many customers appreciate the curbside pickup service, especially at the Little Rock location, where the team is recognized for their quick order preparation and friendly service. Overall, PetSmart remains a popular choice for pet owners seeking a wide selection and convenient services.
Went there to buy fish. They're still alive and healthy.
August 2024
The staff are super helpful and friendly. Everything is clean and organized. Plus you can see dogs n such
June 2024
The floor associate was extremely helpful. Very nice and knowledgeable. She even kindly assisted another customer at the Sametime, still engaging with me. Very clean store.
