PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers can shop online and pick up their orders at local stores within two hours. Many locations provide dog training, pet grooming, pet boarding, and adoption services. While experiences vary, some reviews highlight a mix of customer service. Certain employees seem less enthusiastic, with some customers feeling that staff were unhelpful or unfriendly. However, other reviews praise the staff's politeness and knowledge, noting that helpful employees are available to assist customers effectively. The stores are described as large, clean, and well-organized, making it easy for shoppers to find what they need. Many customers appreciate the curbside pickup service, especially at the Little Rock location, where the team is recognized for their quick order preparation and friendly service. Overall, PetSmart remains a popular choice for pet owners seeking a wide selection and convenient services.
Took a while but we found the exact pink cage we found online inside the store... Place deserves the 4 stars that I've given for sure.
February 2026
Stephanie was great, and was well aware of my dog’s grooming history and my notes. Highly recommended.
January 2026
Large selections for various types of pets. Found what I needed for my dogs, my cat, and possible future pets as well. Friendly, helpful staff, and decent prices.
