U-Haul Moving & Storage at Kanis Rd offers truck and trailer rentals, hitch installations, and other moving services. Multiple reviews highlight the staff as being excellent, incredible, knowledgeable, patient, polite, and professional, with outstanding customer service. Staff are noted for being very helpful, quickly installing hitches, assisting with attaching trailers, and expertly resolving problems. They are commended for spending significant time fixing a major billing error and for efficiently handling reservations when customers encounter persistent issues with the U-Haul app, which multiple customers described as garbage and problematic. The location receives praise for great service, price, and availability. Customers report they will definitely return and recommend this location to others, despite frustrations with the company's digital systems. The staff's ability to provide smooth, stress-free solutions is a consistent strength.
amazing service and genuine accountability for their customers. thank you to the owner for helping me out coolant in my car
May 2026
They were very helpful and the staff took good care of me.
April 2026
Never a bad experience but this trip was odd. The GM was there and not super helpful. Just sat there chatting up the female employee. When I returned the trailer, same. Radioed someone else who was running like crazy to do the return instead of jumping in. Was waiting for a bit...
