U-Haul Moving & Storage at Kanis Rd offers truck and trailer rentals, hitch installations, and other moving services. Multiple reviews highlight the staff as being excellent, incredible, knowledgeable, patient, polite, and professional, with outstanding customer service. Staff are noted for being very helpful, quickly installing hitches, assisting with attaching trailers, and expertly resolving problems. They are commended for spending significant time fixing a major billing error and for efficiently handling reservations when customers encounter persistent issues with the U-Haul app, which multiple customers described as garbage and problematic. The location receives praise for great service, price, and availability. Customers report they will definitely return and recommend this location to others, despite frustrations with the company's digital systems. The staff's ability to provide smooth, stress-free solutions is a consistent strength.
These folks knew what they were doing and how to help people who have never rented equipment like this before. I hate moving but UHaul is the best.
December 2025
My truck rental experience was amazing. I got there around 7:15 that morning and was out the door by 7:20 AM. The staff was friendly and experienced in their store. It was a pleasant experience, and even the dropout service at the end was smooth and appreciative.
December 2025
Everyone was very helpful and kind could not have asked for any better service
