This Verizon store at 12018 Chenal Pkwy offers a friendly and helpful in-person experience for customers. Wireless sales consultants assist with upgrading phones like iPhones, Samsung Galaxies, and Motorola edge+, as well as helping with Verizon plans. Customers appreciate the patience and professionalism of staff members, such as Colby Whitaker, Charles Smith, and Crystal, who provide clear information, ensure everything is set up properly, and help find the best deals. Many customers mention smooth transitions from other providers and highlight the store’s excellent service, even close to closing time. The store also offers wireless accessories, exclusive Verizon services, and current promotions. Overall, the staff’s friendly attitude and willingness to help make this Verizon location a highly recommended place for anyone looking to switch to Verizon or upgrade their phone.
Went in with an account issue I’d been dealing with for weeks and Charles helped me resolve it in 20 minutes - thank you for excellent service!
February 2026
Jayshon was a great help with transferring my service and data from my previous phone. He was very nice and knowledgeable. 10/10 service!! If you go in ask for him!
February 2026
Keenan was most helpful. Courteous, patient and knowledgeable. Solved my problem and I left a very happy Verizon customer.
