“Had an awful experience on a Saturday afternoon where we were refused service for a passport appointment because we showed up 5 minutes late. There were two people for the appointment and despite repeatedly admitting she had enough time to handle one of our appointments we were both refused service completely out of spite. Come back for a rescheduled appointment on Monday and got serviced by Tracy. She was kind, professional, quick, courteous, and was more than understanding allowing us to leave and come back to submit some necessary name change documents that the employees from Saturday afternoon told us we didn't need. Tracy seems like she holds the place down and we really appreciated how easy it was to work with her specifically!”
8:30AM - 4:30PM
501 Commerce Dr, Maumelle
Post Offices
“I accidentally put a very important letter that was not ready to be mailed in the mailbox at the Maumelle Post Office by mistake over a weekend. I realized it later that night, so I called first thing Monday morning. I spoke with the manager about my dilemma and knowing how busy they are, felt bad asking for help. Needless to say, the manager was not only very polite and understanding, they were able to find the letter and get it back to me. I am very grateful and appreciate all they did to help us.”
“I am stunned at the low reviews. The post office staff have always been gracious, efficient, and friendly as well as extremely helpful. One been going there regularly for 25 years.”