JCPenney Portraits by Lifetouch offers a wide range of photography services for various occasions, including newborn, birthday, first communion, holiday, graduation, engagement, adult, and family photography, along with photo greeting cards. Reviewers praise the photographers for their friendliness, helpfulness, and expertise. Paula and Caleb received specific mentions for their excellent service, posing tips, and ability to create perfect images. Customers appreciate the fun and quick sessions, which are especially accommodating for babies and children. The prices are noted as affordable, with prints starting at $6.99 and digital copies available for $119.99. The environment is described as enjoyable, with props and backgrounds provided, allowing for a creative experience. Overall, JCPenney Portraits is recognized for its quality service, reasonable pricing, and commitment to capturing memorable moments.
The experience at the store was good and the staff was friendly. However, the digital photos are delivered in low quality via Shutterfly. If you want high quality prints you must order them from JCPenney Portraits. Also, it's not really JCPenney. It's Lifetouch / Shutterfly / Snapfish operating under the JCPenney name.
January 2025
Paula was an excellent photographer! I've never had such a positive experience and I've tried a lot of professional photography services. She leaned into the type of photos we wanted, had her own concepts and some inspo photos, and every image turned out perfect.
January 2024
Caleb was very helpful, detail-oriented, and friendly! He gave us posing tips and was very informative about all the portrait. As an added bonus, the portraits with the prints were cheaper than other local options and reasonably priced!