“As a husband, I don’t do much shopping for my wife ( I tend to buy the wrong stuff). However, I was given a specific pair of jeans to purchase and figured I couldn’t mess this up. After entering the store I realized this was probably a big mistake. Then I met Bella, a manager at the store. She helped me find the exact jeans my wife wanted and even helped my find a specific size pair of jeans for myself.
Her customer service was top notch, special thanks to Bella again and the whole staff for helping me out.”
“I came to know about this brand only after the first baby. Then we bought most of our clothes from here. We really liked the varieties that they have for kids. Shoes are good. We didn’t find much options for sunglasses. My kid loves to wear hat, and there are no hats available to choose from. The staff could be more helpful.”
“I was surprised to find an actual JC Penny store. I thought they had all been shuttered. I love this brand. Their clothing is nice and affordable. The only downside is that it's difficult to find floor help.”
“Ethan was an amazing photographer! We had an appointment for February 28th at 11:45 that was just not showing up in the system. He was very kind, patient, and got it worked out for us. He took pictures of my two daughters individually and a few together and they just laughed the entire time. He truly made it such a fun experience. He was so fun to work with and very good at his job. This was by far are best and most fun experience taking pictures here.”
“The store is clean, organized and the staff is friendly. They try to keep the store organized although some people will throw clothes on the floor , over the racks , and even go to the dressing rooms and steal stuff. So the staff is always around in the store. Good prices but people still want to mess up things”
“Love love love how my hair turned out. Hongkham did a beautiful job highlighting my hair and the cut is perfect! Shoutout to the manager, J for giving the color recommendation! Thank you HongKham and J! Great customer service too!!”
“Great razorback merchandise. We shop here every time we go to this mall. I took a star off because there is zero customer service. The staff totally ignore you. Literally, you have to get their attention by going to the register to ask a question about the merchandise. It is the same every time we go, and we always make large purchases.”
“Honestly, I’ve shopped here a bunch of times. I’ve never really had any issues. There was one day where there was a lady who was extremely rude to the guy I was working with and they decided to go ahead and help her move me to a different register and my online accounts are complicated due to the fact I have two rewards accounts one with my phone number and one with my email and for some reason, can’t get them merge to save my life. However, I ended up leaving and told them I’d be back to purchase my items since they seemed busy when I came back and purchased my items, the guy was working with gave me a $25 credit to the store. They have been nothing but professional and are always willing to work with me and I really appreciate the work that they do to make me feel great about the purchases that I make. Continue doing what you’re doing.”
“Cody and Adam are Lifesavers! They totally helped me out with a security tag that another store had left on a dress I needed for a out of town wedding this weekend!!”
“So I walked in today and had no idea what I was even looking for. I’m a new mom, 8 month old, and just lost myself and stopped caring about what I looked like. I was just going in to look and within 5 seconds of walking through the door Diana walked right up and after a few minutes of talking, picked out a few things she thought I would love and let me tell you she was spot on! I loved everything she picked and I felt so cute and confident in all of the outfits. I didn’t think I’d ever find my style and I still don’t think I ever would have without her. Thank you so much Diana for making me feel like me again, you’ll forever be a blessing to me!”