Cricket Wireless Authorized Retailer provides exceptional customer service, with employees who are helpful, informative, and patient. Customers appreciate the support in setting up new phones, managing accounts, and resolving issues such as retrieving phone numbers. One employee, in particular, received praise for going above and beyond to assist a customer, even when the store was about to close. The new location is also noted for being easily accessible, contributing to a positive shopping experience. Overall, customers highly recommend this store for its friendly and dedicated staff.
We ran into some technical problems while trying to upgrade to a new phone and transfer the data. The store manager Sonya was extremely professional and courteous and dropped everything to attend to our problem. I was extremely impressed by the level of customer service I received from this stores manager. Thank you... read full comment
May 2025
Justin was outstanding with his customer service. He was training at the same time and both helped with my questions and made transferring way easy.
March 2025
The Store Manager Justin made our experience fast and easy for my wife and I purchasing new phones, thank you Justin! Very knowledgeable was down to earth.
