“Ok so me and my husband decided that we needed to get new phones and stuff. My sister has at&t so she recommended us to go. She did not tell us to go to a certain store. When we first got ard plan we went to the one on race st in searcy ar. They don't explain much about nothing they just sign you up and don't even tell you everything. They ard nice but that is it. They didnt tell us about the features on are phones we chose or anything. Also they told us we could trade in ard phones and then we couldn't.
Well we got are first bill and it wasn't anywhere close to what they told us it was going to be almost double what they said it was suppose to be. They said we had a month to turn in ard old phones and stuff we said ok sounds good.
Well we were lost my husband aunt told us to go to the one on beebe capps. We'll today we went there and gave them a shot. Everyone is great I didnt even know how to tell them what happened at the other store. They invited us in and pulled are account up told us what we were looking at they fixed everything. The other store sign us up for stuff we didnt even ask for like att cloud and stuff that cost extra. So glad we went to this other att store.
I know this has been long but if you need anything with at&t go to the one on beebe capps in searcy they know what they are talking about and won't just sign you up you didnt ask for and they will help you understand everything you ard signing up for.”
“We ran into some technical problems while trying to upgrade to a new phone and transfer the data. The store manager Sonya was extremely professional and courteous and dropped everything to attend to our problem. I was extremely impressed by the level of customer service I received from this stores manager. Thank you Sonya!”
“I wanted to come on here and thank the angel of a man that helped me his name was Gabriel like in the Bible. He helped me get internet for my house plus a discount for being over 55 years old and helped me make the password easier to put in I'm a marine veteran and I have gotten the best help from this man thank you Gabriel I hope your day goes well every day.”