9AM - 8PM
3544 E Race Ave, Searcy“Often times when I was away from my WiFi I could not access maps, Facebook, google and text messages wouldn’t go through. I went to the Heber Springs, AR store and they were no help at all. Tried to convince me those things only happened when I didn’t have a strong signal but I knew otherwise. Went to the store in Searcy, AR for same problem and he was very helpful, also applying a discount to my bill we didn’t know we were eligible for, but was unable to correct the issue. He gave me a number for customer service where I was helped by Vickie. She went through everything on my phone and noticed I had a data block! Don’t know how it got on there or why! She removed it and so far no more issues with my phone!”
10AM - 8PM
3511 E Race Ave Ste 200, Searcy“I am so grateful to Lemuel, the store was about to close but he chose to help me. Thanks to him I was able to retrieve my phone number and return it to my Cricket account after a long and frustrating experience at another store. He was kind, patient and thoroughly explained everything that had happened with my account. I'm very happy with my experience!! :D”
“Evan was awesome. I came in for a SIM change but he sold us 2 new phones and 2 watches. We had such a great time and it was a great experience. I will definitely be visiting again. Top tier service!!!”