“I stopped in to Ace Hardware to get some keys copied, and the experience was wonderful from the moment I walked in. They greeted me right away with a friendly hello, and the whole team made me feel welcome. Kevin was especially amazing — calm, personable, and genuinely kind. He even gifted me a little warmer bear for my unborn baby, which meant so much to me. 🥹 And I can’t forget the popcorn! My little one was thrilled, and the cashier even gave them a sticker. Small things like this matter, and Ace Hardware truly understands how to make customers feel cared for. Thank you for turning a simple errand into a sweet memory.”
“Great selection of merchandise. The price on some items is higher than other stores, but some prices were better. I liked the friendliness of the employees. Gave a discount to this Army Veteran.”
“Always my first stop for any project. They may not have everything, but they definitely have folks working there who can tell you if they do and where it’s at. You couldn’t pay me to go to a big box store after shopping here for the last few years.”
“Always friendly and they go out of the way to explain what you are needing. Never had to return to get more items to complete a job. Superb service. Above and beyond.”
“I always visit Fuller first. Customer service is always excellent. I want to purchase from local businesses and so does the Fuller family. One of the Fuller brothers came in my retail store looking for a specific product for his travel trailer. I didn’t have exactly what he wanted and I suggested he shop on Amazon. He told me he’d rather buy locally so we ordered what he wanted and he returned and purchased. I was a loyal Fuller customer already…..I became even more loyal after that!”
“Rent equipment periodically. They have most items you would want. Rented a large ride-on trencher this time. Of course it is not cheap, but equipment has always worked well during rental periods.”
“The employees are extremely nice and they help out with whatever you need they are patient and just very nice people and the store is very good they got very good selections on tools and anything else that you might need I would recommend this store in day week”
“Never had a problem with them. Always delivered my materials on time. Anytime I need anything I go to my L.R. store first. And if they don't have it then they'll politely order it for me or point me to who does. Thanks!”
“As always Ted is here to save the day! He has gotten me out of a bind more than once. Whether it be a hydraulic hose or AC hose. Couldn't ask for better service.”
“Great store. Friendly workers. Mice people. William is awesome to deal with on equipment. I have bought 2 machines and several attachments from him. Drove down several times. 6 hour round trip but it is worth it!”
“A handyman's toy store, for sure. Great choice of tools and equipment. Most well below other's prices. I just wish they would explain to my wife why I really need that $400 compressor.”
“I had a little hobby project that needed some piping. It was difficult for me to understand what all pieces I needed in order to get the project done, so I though “I’ll go by a plumbing supply warehouse and ask those guys. They’re going to know what’s available and have some good ideas for how to get it done.”I spoke with Cory, showed him my project, and explained what I wanted to accomplish. He jumped in, thought hard about the pieces I needed, and spent a good 15 minutes with me bouncing ideas around and finding the parts that would make it all work.I was concerned that they might be a “contractor only” supply warehouse. They are not and they do cash sales to the public.At the end of the visit, I had everything I needed…most importantly I had the advice I needed to get the project done.Big thanks to Allied Supply and Cory for all the help!”
“I got in and got out without any one ever saying hey Johnny Ringo well just saying very helpful professional help and had exactly what I need and always have had what I needed at a price you can afford”
“Very helpful staff. Called about a part and they had it waiting for me when I got there. They offered tips on the install and were very polite. Will be going back tomorrow for another part.”
“not going into detail but Savannah is the example of what management and customer service should be about. i wish there were more people like her in the world and in the retail world.”
“This Ace hardware store let's me enjoy my shopping experience with a knowledgeable and helpful staff that goes the extra mile, just so I can get what I need. With some helpful tips or recommendations from workers that kno how to make my projects and/or repairs go that much smoother with getting me the right products in my hands. I love this store! Visit today!”
“Okay. I cannot rave enough about this company. Stop by and see Brenda for all your door and window needs! They can custom build what you need! Quality work and craftsmanship and customer service that others strive to achieve.”
“Quick and efficient unloading, and they even helped me fold the tarp — feels like a dream! Wish there were more places and people like this 👌🚛 Thanks for the great work! 👻👻👻”
“I highly recommend Ferguson and especially Jason! He went above and beyond to find the parts I needed for several repairs of old 70's type plumbing. I was able to just send him pictures via text and in 2 business days was able to go pick up my order. Will never go anywhere else for my plumbing needs and will for sure tell my friends!”
“Let me start off my saying Jeason, the Hispanic guy at the sales counter has been the best to work with. I’m self contracting out my own home and ordering all my material for my framers. He’s been a super big help. Initially I started at ridout and the customer service was terrible, i had several things go wrong. I started to look elsewhere for material and walked into Kaufman and met Jeason. I’m on my 3rd order from him, he’s very consistant, reliable, and easy to work with. Friendly guy, if you’re needing lumber in central Arkansas I would look no further. He’s quick with quotes, even when I’ve been indecisive he has been very patient and helpful.”
“Odus Pack Building Materials offers you the customer, a large variety of all kinds of discounted building materials. There's always something here to suit your needs for your project or are simply doing some home repairs around your house.Plywood, OSB, different types of insulations and all different types of varieties of lumbers is offered here.You need to check with them weekly to see what kind of deals they might have to ensure you get a good deal at a discounted price.Stop in today and tell them I sent you over there.If you need somewhere to store your materials, Odis Pack Building Materials even offers trucking trailers that you can purchase and take home.You could make you a man cave, a shop, or simply use it for storage on your property?.Skip Home Depot and Lowe's and head here first.Heck, they'll even load it for you!”
“I am so proud of our local Lowe's stores! I'm an avid shopper at Lowe's and have visited many across the USA and must give a huge shout out to the local ones in this state! The employees are always so helpful and friendly and constantly working and we all know that's a dying thing in this world today Seeing veterans makes me feel more secure in asking for help, these folks know what they are talking about. The store is clean organized and a great place to get whatever project items you need.”
“Just want to shout out Home Depot on McCain! We go in there every single day and love everyone who works there. But they all hold a special place in my heart now! Our 2 year old got out of our sight and got lost and within a minute of us taking off looking for her and yelling for her the store already called a code and sent out “Sarina missing” on their hand helds. Everyone knows Sarina in there so every employee in there was already sprinting across the store searching for her! I ended up finding her a couple minutes later holding Ms Ann’s from the appliance departments hand and she was just begging her to take her to the “toys” (Halloween decor) ??♀️??♀️ I’m still shaken up full of tears! Thankful for them reacting so quickly ????”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.